Food Server

Fairmount Park Casino & Racing•Collinsville, IL

37d•$9

About The Position

As a Server, you will serve food and beverages to customers in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.

Requirements

Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must be a high school graduate or equivalent
Must have six months or more related experience
Must have open work availability to work nights, weekends, and holidays

Responsibilities

Enthusiastically promote a customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that “the customer is always right”
Performing table set-up, running side work, and closing duties
Possessing extensive knowledge of the restaurant’s menu and wine list, including daily specials
Checking identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
Checking identification to ensure customers are using players cards issued to them and no one else
Removes items from table when customers have finished meals
Computing customer checks, operates the POS system and accepts payments
Reporting tips for each shift
Maintaining bar safety and sanitation standards
Possessing awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns
Arriving for each shift on time and in full uniform
Attending all pre-shift meetings ready to “listen and learn” and share ideas
Avoiding leaving work area during peak periods
Taking breaks only when approved by the Manager
Keeping a clean and professional appearance at all times
Perform other duties as assigned