Server - Food - Oyster Bar

Casino and•Baton Rouge, LA

5d•$7•Onsite

About The Position

The Food Servers are responsible for providing exceptional customer service to both our internal and external guests. A smile, kindness, courtesy, and industry knowledge are all pre-requisites of the job. Preparing and serving drinks, serving food, and managing a clean and organized workstation are the daily responsibilities for this position. Customer service, salesmanship, timeliness, and being a team player are the values that make our food servers and the property successful. Responsible for performing all duties according to company policies, procedures, Internal Controls, guidelines, and state alcohol laws.

Responsibilities

Participate regularly in departmental and company meetings.
Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
Serves guest food and alcoholic/non-alcoholic drinks efficiently and accurately based on guest requests.
Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.
Knowledgeable in the products the company serves.
Understands salesmanship and customer service is what makes this position successful for the company and the team member.
Properly operates the point of sales system and accounts for all service items by ringing them into the system and keeping a balanced bank.
Follow company procedures to ensure accurate payment is obtained by guest.
Effectively communicate with front of house and back of house team members.
Follows the company’s attendance policy as well as other rules and regulations set forth in the handbook.
Ability to uphold great communication with guest, build rapport, and engage in friendly conversations.
Sets and keeps restaurant/bar workstations and the surrounding areas properly stocked, clean, safe, and organized.
Knows and complies with all rules, regulations and policies of the food and beverage department.
Serves food/drink, greets and seats guests, busses, and runs food/drink, does side work, plus any other normal functions required to service our guests under normal operating conditions.
Able to satisfactorily complete assignable work tasks requested by the departmental leaders.
Must abide by all state and local liquor laws and health department rules/regulations.
Immediately report any safety hazards, problems, or maintenance issues to the appropriate party.
Ensure customer service standard steps are met and retained.
Other duties as assigned.