Food Server

Spire Hospitality•Stowe, VT

42d

About The Position

Seamlessly blending alpine style with the luxury amenities of a world-class resort, we offer rustic elegance in a pristine natural setting. All of it infused with a delightful "cosmopolitan-ality" that has become a signature of our resort. Breakfast, Lunch and Dinner in The Roost feature organic grown ingredients wherever possible. Get lost in the moment at our full-service spa, or take a moment for Tennis or Pickleball at our Tennis Academy, ranked one of the top ten Tennis Resorts in the U.S. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, wellness programs, wonderful hotel discounts and much more Join our dynamic Food & Beverage TEAM and play a crucial role in elevating our hotel's restaurant and outlet services! Food Servers are essential to the success of the restaurant team and will provide outstanding guest service, from taking orders to delivering food and beverages with a smile. We value friendly, courteous, and professional interactions, ensuring our guests leave with a memorable experience. If you're committed to excellence and thrive in a fast-paced environment, we want you on our team. Service of food and/or beverage to include the order taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. This is a tipped position.

Requirements

Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, service-ware and menu items.
Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
Ability to remember, recite and promote the variety of menu items.
Any combination of education, training or experience that provides the required knowledge, skills and abilities.
Ability to obtain any government required licenses or certificates.

Responsibilities

Check station before, during and after shift for proper set-up and cleanliness.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
Input the order into the Point-Of-Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order up to 30 lbs., from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any dessert items or specialty coffees.
Present the check to guest promptly.
Supplement the bus-help in clearing and resetting the tables.
Perform all assigned side-work to include replenishing condiments and restocking side-stands.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Perform other related duties as assigned.