Food Server

PENN Entertainment • Tunica Resorts, MS

14d

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible to take orders from patrons and return these orders in a timely manner. Presents menu, answers questions, and makes suggestions regarding food and service. Writes order on check or memorizes it. Relays order to kitchen and serves courses from kitchen and service bars. Observes diners to respond to any additional requests and to determine when meal has been completed. Clears and resets counters or tables at conclusion of each course. Garnishes and decorates dishes preparatory to serving. Carves meats, bones fish and fowl, and prepares flaming dishes and desserts at patron's table. Observes diners to respond to any additional requests and to determine when meal has been completed. Totals bill and accepts payment or refers patron to Cashier. Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices. Clears and resets counters or tables at conclusion of each course. Serves patrons from chafing dish at table. Responsible to have knowledge of patron limitations and company policy and procedure regarding alcohol beverage limitations. Ensure the safety and security of guest and team members. Ensures all guests at 1st Jackpot Casino enjoy a positive gaming experience due to high quality of guest service. Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness. Other duties as assigned.

Requirements

• PHYSICAL REQUIREMENTS Walking/Standing 70% - Bending/Lifting 30% (overhead, arms, length up to 35 lbs.) On feet 85% of work shift
• EDUCATiONAL REQUiREMENTS High school diploma or GED equivalent preferred.
• Zero to one year experience in cocktail serving preferred.
• Must be able to obtain Alcohol Beverage Control card.
• KNOWLEDGE, SKILLS, AND ABILITIES Ability to read write and understand simple instructions
• Knowledge of all kitchen/bar equipment, Micro System, ABC laws, regulations and gaming laws.
• Knowledge of sanitation and health department regulations for safe handling of alcohol
• Ability to perform assigned job duties in an interruptive environment
• Knowledge of safety guidelines
• Answer all calls promptly and maintain politeness; pay attention to the needs of guests at all times.
• Ability to perform assigned duties under frequent time pressure in an interruptive environment.
• GUEST RELATIONS Always maintain a pleasant, friendly, and welcoming attitude.
• Knowledge of all special events and promotions available to guests.

Responsibilities

• Responsible to take orders from patrons and return these orders in a timely manner.
• Presents menu, answers questions, and makes suggestions regarding food and service.
• Writes order on check or memorizes it.
• Relays order to kitchen and serves courses from kitchen and service bars.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Clears and resets counters or tables at conclusion of each course.
• Garnishes and decorates dishes preparatory to serving.
• Carves meats, bones fish and fowl, and prepares flaming dishes and desserts at patron's table.
• Observes diners to respond to any additional requests and to determine when meal has been completed.
• Totals bill and accepts payment or refers patron to Cashier.
• Ladles soup, tosses salads, portions pies and desserts, brews coffee, and performs other services as determined by establishment's size and practices.
• Clears and resets counters or tables at conclusion of each course.
• Serves patrons from chafing dish at table.
• Responsible to have knowledge of patron limitations and company policy and procedure regarding alcohol beverage limitations.
• Ensure the safety and security of guest and team members.
• Ensures all guests at 1st Jackpot Casino enjoy a positive gaming experience due to high quality of guest service.
• Welcomes and interacts with guests and other team members with a genuine display of caring and friendliness.
• Other duties as assigned.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees