Food Server

Boyne Resorts•Harbor Springs, MI

About The Position

The Highlands at Harbor Springs is seeking energetic, guest-focused Servers to join our team. This is a seasonal, full-time or part-time position. Servers ensure guests have an enjoyable dining experience by providing excellent service, taking orders, serving food and beverages, and assisting with any guest needs. Openings are available for morning (A.M.) or evening (P.M.) shifts. All candidates must be available to work evenings, weekends, and holidays. Employee Perks: Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family. Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts. Dining Discounts – Receive 25% off at Boyne restaurants. Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts. Free Water Park Passes – Access to Avalanche Bay Water Park. Lodging Discounts – Special rates for friends and family. Tuition Reimbursement – Support for continuing education. Housing Availability – First-come, first-served team member housing. Health Insurance – Available for Full-Time Year-Round Team Members. AllyHealth – Access to health services for all employees. Visit our website for all of our amazing perks, view testimonials, and more! Employment at The Highlands | The Highlands Our Core Values: LEADS by Serving At Boyne Resorts, we believe that great leadership is the key to transforming a good work experience into a great one. Our core values guide us every day as we work to create lasting memories for every guest. Long-Term Thinking Excellence in Execution Attitude is Everything Develop Create People Serve our team members first so they can, in turn, serve our guests and community

Requirements

18 years or older
ServSafe Certification (or ability to obtain upon hire)
1+ year of front-of-house or hospitality experience preferred
Strong customer service and communication skills
Ability to multitask, work under pressure, and collaborate with a team
Basic cash handling skills
Availability for mornings, evenings, weekends, and holidays

Nice To Haves

1+ year of front-of-house or hospitality experience preferred

Responsibilities

Welcome and greet guests, making them feel comfortable and attended to
Inform guests of specials and menu updates
Take food and beverage orders and enter them into the point-of-sale system
Deliver food and beverages promptly and accurately
Make menu recommendations and upsell items using suggestive selling techniques
Answer questions about ingredients, preparation, and food origins
Perform side work at the start and end of each shift
Maintain clean and organized service areas
Monitor guest satisfaction and respond promptly to requests
Prepare final bills, process payments, and assist with table clearing and resetting
Assist fellow servers and support overall team operations as needed
Provide information about The Highlands and surrounding areas
Handle other duties as assigned by management

Benefits

Free Golf and Ski Passes – Enjoy outdoor activities with free access for you and your family.
Downhill Mountain Bike Park Pass – Complimentary access for biking enthusiasts.
Dining Discounts – Receive 25% off at Boyne restaurants.
Resort Discounts – Save 30% on spa treatments and other services at Boyne Resorts.
Free Water Park Passes – Access to Avalanche Bay Water Park.
Lodging Discounts – Special rates for friends and family.
Tuition Reimbursement – Support for continuing education.
Housing Availability – First-come, first-served team member housing.
Health Insurance – Available for Full-Time Year-Round Team Members.
AllyHealth – Access to health services for all employees.