Food Server (Part-Time) – Omaha
About The Position
The Part-Time Food Server is responsible for delivering an exceptional guest dining experience by providing attentive, efficient, and friendly food and beverage service in accordance with outlet standards. This position takes food and beverage orders, provides beverage and alcohol service, maintains table presentation, completes assigned side work, and upholds all health, safety, and service standards. The Food Server plays a key role in creating a welcoming atmosphere and ensuring every guest receives outstanding hospitality reflective of WarHorse Gaming’s service excellence.
Requirements
- Must be at least 19 years of age
- High School Diploma or equivalent required
- Strong commitment to guest service excellence and ethical conduct
- Ability to work in a fast-paced, high-volume hospitality environment
- Strong communication and interpersonal skills
- Ability to interact with mobile devices and touch screen technology
- Strong attention to detail and organizational skills
- Ability to secure and maintain a Nebraska Gaming License
Nice To Haves
- Three (3) years of serving and/or customer service experience preferred
- Previous experience using smartphones and/or tablet applications preferred
- Food Handler Certification (preferred)
- ServSafe Certification (preferred)
- TIPS Alcohol Certification (preferred)
Responsibilities
- Practices, supports, and maintains the Mission, Vision, and Values of WarHorse Gaming, LLC.
- Provides prompt, courteous, and high-quality service to all restaurant guests.
- Greets guests upon arrival and departure in a friendly and professional manner.
- Accurately takes food and beverage orders and delivers items in a timely manner.
- Serves alcoholic and non-alcoholic beverages in compliance with all policies and regulations.
- Maintains thorough knowledge of all menu items, specials, and beverage offerings.
- Maintains guest tables throughout the dining experience by clearing, resetting, and replenishing china, glassware, and silverware as needed.
- Completes daily side work including polishing china, glassware, and silverware.
- Cleans, organizes, and assists with deep cleaning of assigned restaurant areas.
- Busses tables and supports overall dining room operations.
- Assists hosts, food runners, and fellow servers as needed to ensure efficient service.
- Records guest preferences in the reservation system to enhance personalized service.
- Recognizes frequent guests and delivers consistent, elevated service.
- Maintains a neat, professional, and clean appearance at all times.
- Complies with all department and company policies, procedures, internal controls, and government regulations.
- Attends required meetings, trainings, and service briefings.
- Thanks guests and invites them to return, ensuring a positive final impression.
- Provides outstanding guest and team member service at all times.
- Performs other duties as assigned.
Benefits
- Federal Employees Medical Coverage
- Comprehensive Insurance Coverage Options
- 401(k) with Immediate Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday, and Sick Leave (based on eligibility)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
