Food Server - Steakhouse - Full Time - Harrah's Gulf Coast

Caesars Entertainment•Biloxi, MS

About The Position

Responsible for preparing all tables in your section for service before and after your shift. Welcome your guests with a smile and warm greeting in your designated work area, greeting your guests by name when the opportunity presents itself. Be knowledgeable of food and beverage items on the menu Responsible for guiding your guests through both the food and beverage menus while taking their orders. Ensures the guest’s orders are correct by repeating the order for confirmation, then inputting the order in a timely manner. Be able to inform guests of any daily food & beverage specials Working knowledge of the restaurant’s wine selection, as well as presentation and service of wines according to the service standards. Ensure food order is correct before serving to the guests Extensive knowledge and training on the properties service standards. Deliver table set-ups with food order and clear away in a timely manner. Maintain table with beverage levels throughout service Monitor tables closely and be attentive to guests’ and anticipate their needs. Clear empty plates and glasses from tables. Responsible for complete reset of tables according to service standards once linen is changed. Make sure all areas are always clean and free of debris during service. Assist other servers as necessary. Always be available to deliver food in accordance to service standards Performs all side work as assigned. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Roles and Responsibilities: Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Enforce Project 21 policy and procedures by monitoring area for underage gamblers. Suggests players in Caesars Rewards, Caesars Rewards App, Play by CR, and Caesars Rewards Visa. Suggests products, services and experiences to guests. Other duties as assigned. Other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Minimum 1 year serving experience in a high-paced, well-established environment
General knowledge of POS systems and their functions
Must possess excellent customer service, communication and presentation skills.
Must be able to initiate and engage in conversation in a professional and friendly manner.
Must be at least 21 years of age.
Must be willing to participate in on-going training in the food and beverage field.
Maintain knowledge of current property events, promotions and attractions.
Must have outgoing personality and be able to generate business.
Must be able to work independently, with little supervision.
Comfortable working in a fast paced, dynamic environment.
Ability to work effectively in a team setting and independently.
Must present a well-groomed appearance.
Must adhere to uniform/appearance requirements.
Ability to appreciate and be friendly with all Harrah’s Gulf Coast team members who are of various ethnic and cultural backgrounds.
Able to accept direction of Senior Leadership.
Possess a positive attitude.
Able to multitask
Able to read, write and speak English sufficiently to perform job.
Available to work any shift, holidays and weekends.
Ability to tolerate the smell and residue of cleaning products used in work and back of house areas.
Responds to visual and verbal cues.
Able to tolerate a loud and noisy environment.
Able to stand and walk for extended periods.
Able to sit, stoop, reach and bend.
Able to lift 20 pounds.