Food Server RC Supply Co (Part Time)

Midwest Gaming And Entertainment • Des Plaines, IL

402d

About The Position

The Food Server at Rivers Casino is responsible for providing exceptional service to customers in a fast-paced environment. This part-time role requires a strong focus on customer satisfaction, knowledge of menu items, and the ability to handle various tasks efficiently while maintaining a professional demeanor.

Requirements

• One to two years of guest service experience, preferably in a gaming or hospitality environment.
• Ability to lift at least twenty pounds at one time and grip necessary items such as glasses, pens, pads, garnishments, and money.
• Ability to stand and walk for long periods, as well as bend, stoop, and twist while serving.
• Outstanding interpersonal communication skills to effectively interface with guests and team members.
• Cooperative, helpful, and friendly nature with a neat, clean, and well-groomed appearance.
• Must attend and pass Responsible Alcohol Training and adhere to cut-off procedures.
• Ability to communicate effectively with team members and guests.
• Ability to successfully fulfill the pre-employment process and maintain all licensing requirements.
• Ability to work flexible shifts and days of the week, including holidays.

Responsibilities

• Provide service to all casino customers in an efficient, courteous, and professional manner.
• Know the menu items, specials, and prices thoroughly.
• Pick up empty glasses, dishes, and silverware, returning them to the proper area.
• Assist in the preparation of drink orders as required, including icing glasses and garnishing drinks.
• Take drink orders, present drinks to customers, accept payment, and give change when necessary.
• Handle guest complaints or problems promptly and courteously.
• Ensure thorough communication between shifts.
• Comply with all departmental rules, side work assignments, and departmental procedures.
• Perform all other duties specified or assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed