Food Server PATIO - Full Time

M Resort • Henderson, NV

2h • $12

About The Position

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. MAJOR JOB DUTIES: Duties include, but are not limited to the following: Responsible for full knowledge of all menu items, ingredients, and prices, including beverage. Demonstrate a thorough knowledge of the sequence of service and follow it at all times. Able to describe all items on menu and drink specials. Assist other servers to give the best possible service. Perform necessary sidework. Handle guest checks according to internal hotel policy. Follow departmental rules to ensure safety, cleanliness and guest satisfaction. Responsible for proper uniform attire and proper name tag. Serve all food and beverages with proper garnishes. Monitor all tables in station to be sure that they are maintained in a neat and orderly fashion. Make every possible effort to approach every table within two minutes. Maintain teamwork with other team members at all times. Maintain a level of service, be able to greet a guest within 1 minute, approach the table within 2 minutes, and serve cocktails/beverages within 3 minutes. Must provide courteous and friendly service to all guests and team members. Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

Requirements

• EXPERIENCE: Experience in high volume, full service restaurant with tray service preferred.
• EDUCATION: High School Diploma or GED.
• SKILLS: Ability to present self in a professional, pleasant, confident and well groomed manner.
• Full knowledge and understanding of company and department rules, policies and procedures.
• Skill in establishing and maintaining effective working relationship with staff.
• Ability to read, write, and communicate verbally in English.
• Required to pass written exam, to determine knowledge of menu and beverage items, and sequence of service.
• CERTIFICATE/LICENSE: Clark County Health Card, Nevada Alcohol Awareness Card

Nice To Haves

• MMS and Micros experience preferred.

Responsibilities

• Responsible for full knowledge of all menu items, ingredients, and prices, including beverage.
• Demonstrate a thorough knowledge of the sequence of service and follow it at all times.
• Able to describe all items on menu and drink specials.
• Assist other servers to give the best possible service.
• Perform necessary sidework.
• Handle guest checks according to internal hotel policy.
• Follow departmental rules to ensure safety, cleanliness and guest satisfaction.
• Responsible for proper uniform attire and proper name tag.
• Serve all food and beverages with proper garnishes.
• Monitor all tables in station to be sure that they are maintained in a neat and orderly fashion.
• Make every possible effort to approach every table within two minutes.
• Maintain teamwork with other team members at all times.
• Maintain a level of service, be able to greet a guest within 1 minute, approach the table within 2 minutes, and serve cocktails/beverages within 3 minutes.
• Must provide courteous and friendly service to all guests and team members.
• Performs related work as requested.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees