Food Server (Part-Time)

Churchill Downs Incorporated • VA

75d

About The Position

Under the direction of the Food and Beverage Manager, the server will ensure continued excellent customer service by utilizing the Rose Standards of Service while interacting with our guests and ensure they have great dining experience. At all times, servers are expected to be attentive to our guest needs, making them feel welcome, comfortable, important and relaxed.

Requirements

• High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education.
• Must possess advanced knowledge of liquor/beer/wine product and mixology.
• Must possess knowledge of current OSHA and Alcoholic Beverage Control (ABC) regulations.
• Must be at least eighteen (18) years of age.
• Must be able to stand for longer than 8 hours.
• The ability to lift, push and pull up to 30 pounds.

Responsibilities

• Take food and beverage orders from guests.
• Describe Chef’s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence.
• Deliver food orders to guests dining in a full-service restaurant.
• Carry a 27” oval tray in a traditional restaurant style containing hot and cold food items.
• Perform steps of service and maintain restaurant service standards.
• Practice Safety and Sanitation techniques.
• Obtain TIPS certificate and Guest Service Training within 90 days of employment.
• Perform proper table side wine service, capable of describing, opening, and presenting wine.
• Perform tasks including bussing tables, seating guests, side work, and duties assigned by management.
• Provide excellent service for the guests.
• Communicate basic knowledge about the casino resort.
• Follow The Rose Standards of Services and Food & Beverage standards.
• Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees