Food Server - El Torito

Xperience Restaurant Group • Monterey, CA

256d • $16

About The Position

The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests satisfaction.

Requirements

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver's License
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Minimum of two (2) years related experience
• Experience with POS systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Responsibilities

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Take and enter orders into POS system promptly and accurately
• Ensure all the food and drinks are served immediately and according to specifications
• Ensure that all the necessary stock is being replenished during the shift
• Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
• Collect required signatures from guest and promptly close guest checks
• Ensure accurate accounting of all monies and independent banking procedures
• Sign all cash out slips legibly
• Ensure complete and proper check out procedures
• Clean all spills immediately and place all trash in proper receptacles
• Inform management of any complaint, comments or incident
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to management immediately
• Assists and/or completes additional tasks as assigned

Benefits

• Competitive pay: $16.50/Hour, Plus Tips opportunity
• Flexibility: Flexible hours
• Career Growth Opportunities: Promoting from within
• Unique Culture: Core Values that set XRG apart
• Team Member Dining Discounts for you and up to 5 guests
• Employee Referral Program
• Financial Well-Being: Exclusive Credit Union Benefits
• Partner Perks: Discounted rates on theme parks, travel, apparel, sports tickets, and more
• Sick Time offered in eligible states
• Health Insurance for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees