Food Server AM

Omni Hotels & Resorts•Boston, MA

12d•$18•Onsite

About The Position

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel. Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Overview: As a Server, you will embody the spirit of warmth and attentiveness, ensuring every guest enjoys seamless and personalized service. Whether recommending menu items or creating a welcoming atmosphere, you will contribute to the high standards and reputation of Omni Hotel & Resorts. If you thrive in a fast-paced environment and take pride in curating unforgettable moments, we’d love to have you on our team.

Requirements

Minimum 1 year of serving experience, high volume & casual environment preferred.
Must adhere and agree to compensation acknowledgement and tip reporting guidelines.
Must have knowledge of wine, spirits, and beer.
Must be able to work a variety of shifts, including weekends and holidays.
Maintain a professional business appearance, attitude, and performance.
Must have unexpired Food Handlers obtain upon hire.
Must be able to lift, push, pull, place, and carry objects weighing up to 50lbs.
Local 26 Contract stipulates a pay rate per hour of $18.25 plus tips

Responsibilities

Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests.
Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
Must maintain full familiarity with menus and knowledge of beverage offerings.
Complete station set-up and breakdown/side-work.
Polish and clean all water glassware on assigned station during each shift.
Take food and beverage orders and upsell as often as possible.
Be pleasant, smile and greet all guests using surnames when obtained.
Send orders using MICROS systems.
Communicate with culinary team regarding meal requirements, allegories, dietary needs and special requests.
Alert Restaurant Manager immediately if a guest has a suggestion, complaint or issue.
Present accurate check to guests and process payment. .
Perform any other duties as assigned by management.