Food Server-1

HEI Hotels & Resorts-posted 3 months ago
Savannah, GA
1,001-5,000 employees
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At the Kimpton Brice Hotel, we take great pride in creating a vibrant and welcoming atmosphere that blends Southern charm with modern sophistication. Our stunning design, luxurious amenities, and highly personalized service are all crafted with one goal in mind- to make every guest feel at home in the heart of Savannah. Savannah's picturesque streets, rich history, and warm hospitality serve as the perfect backdrop for your career. With its blend of art, culture, and renowned cuisine, this city is sure to inspire you both inside and outside of the hotel. As part of the Kimpton family, you'll join a culture that values creativity, inclusivity, and genuine connections. We believe in cultivating an environment where everyone has the opportunity to thrive and grow, and we're committed to supporting your personal and professional development. Additionally, as an associate at the Kimpton Brice, you'll enjoy the competitive compensation, benefits, and PTO programs offered by HEI Hotels & Resorts. Our team members also benefit from a comprehensive range of perks, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and so much more. Come join a team where passion, creativity, and Southern hospitality meet, and take the next steps in your career with us at The Kimpton Brice.

  • Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
  • Check station before, during and after shift for proper set-up and cleanliness.
  • Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
  • Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
  • Retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Market and serve upon request any dessert items or specialty coffees.
  • Operate the Point of Sale procedures to pre-check order and close out the check.
  • Present the check to guest promptly.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.
  • Maintain a professional appearance and manner at all times.
  • Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player.
  • Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
  • Knowledge of the appropriate table settings, service ware and menu items.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
  • Ability to operate beverage and toast equipment with or without reasonable accommodation.
  • Ability to establish and maintain effective working relationships with associates, customers, and patrons.
  • Ability to operate a keyboard and learn Point of Sale procedures.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences.
  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
  • Vision insurance programs through EyeMed.
  • Vacation, Sick and Holiday programs.
  • Pet insurance through the ASPCA.
  • Supplemental, Spousal and Child Life insurance.
  • Short and Long-Term Disability plans.
  • 401(k) Savings Plan with matching funds.
  • Discounts through 'YouDecide' and Hotel Room Discount programs.
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