This Food Safety and Sensory (FSS) Supervisor supports quality verification of daily production, supervising the FFS Technicians and Coordinators and providing input to the MOS program at the Tier 1 level. This position also implements continuous improvement, including trending and follow-up for incidents, nonconformances and consumer complaints, with Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA). The position implements Food Safety & Sensory Programs such as Foreign Material Management, Glass and Brittle Plastic Audit, and the Hold and Release Program, including Disposition and Positive Release. This individual serves as the approver of New Products and Procedure changes and assists in developing specifications. The FSS Supervisor implements the Environmental Management (EM) and Pre-Op Programs. Due to the nature of the work, this individual may be required to travel between plant and facility locations. In their absence, the FFS Coordinator can cover their duties and responsibilities to Food Safety& Sensory. ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned. Supervise activities of FSS Technicians and Coordinators. Provides training, motivation, feedback, and corrective actions. Serve as a back-up to the Coordinators when necessary Review and assures documentation are completed in an accurate and timely manner with appropriate response to out of specification Develop Technicians and Coordinators to collaborate with Operations and Sanitation to facilitate investigations, root cause analysis, corrective preventive action, and problem solving for incidents and non-conformances. Follow up issues and questions with FSS and Operations in a timely manner, recording results in the MOS system. Oversee and reports glass and brittle plastic audits, facility and GMP audits, water/ice/air testing, pre-op, and EM daily activities foreign material management, and Sensory programs Complete risk assessments for planned construction. Responsible for investigation and CAPA for consumer complaints. Responsible for timely disposition of holds, completing status changes and critical information entries in the ERP system. Support extended runs and other process change testing, communicating results, trending, and conclusions. Work closely with various groups to prepare and maintain specifications. Review and approve plant trials. Oversee collection and submittal of samples for microbiological or allergen or nutritional testing and required follow-up. Participate in external audits. Other duties and projects as assigned. Participates in Safety Program, keeping a safe working environment. It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees