Food Safety and Quality Assurance Supervisor

Peet's Coffee • Emeryville, CA

5d • $85,000 - $95,000 • Onsite

About The Position

Peetniks are passionate and authentic, learners and doers, committed to the pursuit of better. The only thing we love more than coffee is our people. The Food Safety and Quality Assurance Supervisor oversees day-to-day QA/QC operations in the roasting plant and acts as the FSQA Manager in their absence. This position will supervise the priorities and activities performed by the quality technicians. This is a “hands on” role. Salary $85,000 – $95,000 Location Alameda, CA – Onsite with Rotating Weekends

Requirements

• Bachelor's degree in quality assurance, Engineering, Science, Food Science, Microbiology, or related field required. Associate degree with relevant experience (10+ years) may be considered.
• Minimum 5 years of experience in quality assurance and food safety, preferably in food processing.
• Experience as a trained quality auditor and in managing third-party audits.
• Strong knowledge of HACCP, cGMPs (21 CFR 117), SQF, NOP Organic, Kosher, and other regulatory standards.
• HACCP and PCQI certification required.
• Proficiency with QA software (Redzone, D365) and ability to manage quality checks for SKUs and new product initiatives.
• Excellent written and verbal communication skills; bilingual English/Spanish is a plus.
• Strong interpersonal skills and ability to communicate across all levels of the organization.
• High attention to detail, organizational skills, and ability to manage multiple tasks.
• Team-oriented mindset with proven experience leading and supervising groups.
• Ability to inspire change and drive operational efficiency.
• Competence with computers, word processing, data entry, and basic spreadsheets.
• Strong organizational skills and ability to prioritize.
• Ability to lift and/or move up to 50 pounds (occasionally up to 75 pounds with assistance)
• Demonstrated ability to work independently and cooperatively with others.
• Ability to communicate effectively with employees and vendors.
• Ability to read, write, and follow written instructions in English.
• Familiarity with manufacturing ERP systems, D365 preferred.
• A "Can Do" and resourceful attitude & ability to work with diverse teams is a must have to succeed in this role.
• Self-starter who is effective at problem solving.
• Ability to proactively identify potential risks and to solve problems to drive work forward.
• Excellent written and verbal communication skills targeted to varying audiences, including peers,
• Strong interpersonal skills and EQ with the ability to navigate diverse populations.
• Able & willing to roll-up sleeves to get the job done.

Nice To Haves

• Familiarity with statistical tools (process control, data analysis, sampling, experimental design) preferred.
• Project management skills preferred.

Responsibilities

• Lead, develop, and performance manage a team of QA/QC Technicians across multiple shifts.
• Conduct Midyear and Annual Performance Reviews for all direct reports.
• Support onboarding of new, temporary, or seasonal employees.
• Act as a backup to the FSQA Manager when the FSQA Manager is out.
• Foster a culture of quality and compliance across the organization.
• Develop, implement, and maintain quality control programs, SOPs, and work instructions.
• Ensure compliance with GMPs, regulatory requirements, and third-party audit standards (FSSC, FDA, AIB, QAI, etc.).
• Assist in managing internal audits, trace exercises, and third-party audit preparation.
• Support pest control, environmental monitoring, as well as HACCP, Food Safety, Food Defense and other related programs.
• Monitor and analyze quality metrics (defects, exceptions, complaints)
• Ensure accurate documentation and timely reporting of food safety incidents and corrective actions
• Collect, analyze, and report on quality assurance data and findings.
• Develop and maintain reporting tools for QA data.
• Maintain accurate records for operations and QA activities.
• Drive initiatives to improve product consistency, reduce waste, and optimize process.
• Coordinate & manage raw material receipts, non-conformance logging, and line trials for new materials.
• Monitor lab supply inventory and ensure timely replenishment.
• Manage scheduling and calibration of quality testing equipment.
• Oversee departmental housekeeping and ensure compliance with safety and sanitation standards.
• Train QA employees on testing, hygiene practices, and quality control procedures.
• Ensure team proficiency in quality systems and compliance protocols.
• Participate in risk assessments and RCA meetings to identify hazards and develop mitigation strategies.

Benefits

• Recharge Time – Paid vacation, holidays, and sick days.
• Health & Wellness – Medical, dental, and vision coverage.
• Future You – 401(k) plan with generous match program to help you save.
• Peace of Mind – Life insurance, disability, and options for HSAs and FSAs.
• Everyday Perks – Free coffee, fresh baked goods, and discounts.
• Growth & Support – Career development and an Employee Assistance Program when you need it.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level