Food Safety and Quality Assurance Manager
About The Position
We are food travel experts, and we are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place! At SSP America, the potential to grow and expand is all around you! If you’re ready to take on an impactful, fast-paced role in Food Safety and Quality Assurance while working with a global travel dining brand that values its employees, apply today! As a Food Safety and Quality Assurance Manager, you will lead food safety initiatives, support commissary and restaurant teams, and strengthen regulatory compliance across airport operations. You will help drive a high-performance food safety culture, resolve audit findings, and partner with operations to ensure safe, consistent, high-quality food every day. This role requires limited travel within the U.S. and Canada (less than 20 percent).
Requirements
- Educational Background: Bachelor's degree in food science, microbiology, or related field required.
- Experience: Minimum 5 years of experience in a food safety and quality assurance role within the food service industry, with a focus on restaurant operations.
- Certifications: Certified Preventive Controls Qualified Individual (PCQI) and HACCP Certification, with experience writing HACCP plans.
- Technical Skills: Strong knowledge of food safety regulations and standards, including HACCP and PCQI principles.
- Proven track record of implementing and managing food safety programs in complex environments.
- Experience with regulatory audits and inspections, including FSMA and FDA Food Code compliance.
- Demonstrated ability to lead and develop food safety teams.
Nice To Haves
- Experience in the airport or hospitality industry is preferred.
Responsibilities
- Serve as the primary point of contact for all food safety-related inquiries and provide expert guidance on audit findings, inspection metrics, corrective actions, and trend analysis.
- Work collaboratively with senior operations management to foster a strong food safety culture and support compliance with FSMA, FDA Food Code, and company standards.
- Review and analyze specialized audits, food safety assessments, sanitation inspections, and quality control reports to proactively identify risks and recommend improvements.
- Partner with senior operations leaders to resolve audit and complaint deficiencies, conduct root-cause and trend analyses, and drive corrective actions.
- Develop and deliver HACCP plans for production kitchens, ensuring alignment with regulatory requirements and operational processes.
- Perform environmental monitoring and analyze microbial trends to identify hazards and implement preventive measures.
- Conduct annual PCQI reviews to confirm compliance, identify deviations, and support continuous improvement initiatives.
- Deliver targeted food safety and allergen training that addresses local needs, emerging risks, and company priorities.
- Build strong communication channels and relationships with internal teams, regulatory authorities, suppliers, and other key stakeholders to support consistent food safety performance.
- Assist with annual mock recalls and review production kitchen documentation to ensure traceability, compliance, and readiness for regulatory audits.
Benefits
- Health, Dental, Vision and Life Plans
- Paid Time Off
- 401K with company match
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
