Silk's Food Runner - Part Time (Swing Shift)

Oaklawn•Hot Springs, AR

6d•Onsite

About The Position

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. We are currently seeking a talented individual to become a Food Runner. An individual could be successful if they possess the following. ESSENTIAL DUTIES AND RESPONSIBILITIES: Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner. Always presents a friendly and professional image at Oaklawn Racing Casino Resort. The following and other duties may be assigned as necessary: Provide excellent guest service. Clean up spilled food, drink and broken dishes, and remove empty bottles and trash. Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters. Carry trays from tables and booths with soiled dishes, glassware, and silverware to kitchen and dishwasher. Fill beverage and ice dispensers. Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays. Replenish supplies of food and equipment at steam tables and service bars. Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning. Stocks all areas of the venue. Cleans, resets and maintains tables. Maintains all equipment. Assures F&B areas are maintained in accordance with company standards, as well as all applicable regulations. Remains up-to-date on property events and hours of operation May be assigned to various venues throughout the property depending on business needs. Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. Assists other team members and departments to contribute to the best overall performance of the department. Upholds a Four Diamond & Four-Star service model Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests Punctual attendance required Ability to work required overtime. Excellent guest service and communication skills Ability to read, write and communicate effectively in English Superior attention to detail and accuracy Troubleshooting and problem-solving abilities Ability to meet strict deadlines Ability to multi-task and remain organized Must be able to maintain strict confidentiality, discreetness and tact at all times Ability to deal effectively and interact well with team members and guests Ability to resolve problems/conflicts in a diplomatic and tactful manner Ability to adjust quickly to changing conditions. Ability to seek guidance when unsure Ability to work with interruptions and/or distractions Other duties as assigned

Requirements

Punctual attendance required
Ability to work required overtime
Excellent guest service and communication skills
Ability to read, write and communicate effectively in English
Superior attention to detail and accuracy
Troubleshooting and problem-solving abilities
Ability to meet strict deadlines
Ability to multi-task and remain organized
Must be able to maintain strict confidentiality, discreetness and tact at all times
Ability to deal effectively and interact well with team members and guests
Ability to resolve problems/conflicts in a diplomatic and tactful manner
Ability to adjust quickly to changing conditions
Ability to seek guidance when unsure
Ability to work with interruptions and/or distractions
Must be at least 21 years of age
1+ years food service experience preferred
1+ years guest service experience
Employee must be able to qualify for licenses and permits required by federal, state and local regulations

Responsibilities

Setting tables
Serving food orders
Removing used dishes and utensils
Provide excellent guest service
Clean up spilled food, drink and broken dishes, and remove empty bottles and trash
Carry food, dishes, trays, and silverware from kitchens and supply departments to serving counters
Carry trays from tables and booths with soiled dishes, glassware, and silverware to kitchen and dishwasher
Fill beverage and ice dispensers
Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
Replenish supplies of food and equipment at steam tables and service bars
Scrape and stack dirty dishes, and carry dishes and other tableware to kitchens for cleaning
Stocks all areas of the venue
Cleans, resets and maintains tables
Maintains all equipment
Assures F&B areas are maintained in accordance with company standards, as well as all applicable regulations
Remains up-to-date on property events and hours of operation
May be assigned to various venues throughout the property depending on business needs
Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude
Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter
Assists other team members and departments to contribute to the best overall performance of the department
Upholds a Four Diamond & Four-Star service model
Maintains an attitude & philosophy consistent with the company Core Values and Standards of Behavior with internal & external guests