Food Runner

Plumpjack Management ServicesTahoe City, CA
3hOnsite

About The Position

To manage the flow of the restaurant through firing of tickets, delegation of table checks and food running.

Requirements

  • Previous restaurant experience preferred.
  • Must have current Food Handler and Responsible Beverage Service Certificate that reviews all California liquor laws.
  • Basic knowledge of foods, service standards and procedures.
  • Detail oriented, organized and efficient.
  • Diplomatic and calm with strong verbal communication skills.
  • Courteous, friendly and professional manner.
  • Good team player.
  • Customer service focus.
  • Able to work productively with little supervision.
  • Trustworthy and reliable.

Responsibilities

  • To extend a courteous, friendly and professional greeting to guests as they arrive, and to thank them as they depart.
  • To make the Managers aware of all guest comments and complaints.
  • To follow all specified procedures to provide prompt, efficient and friendly customer service to restaurant guests.
  • To satisfactorily perform, as directed, all routine opening and closing side duties including setup of all areas of food delivery.
  • To have all tables checked for proper settings before sending out food.
  • To run food when orders are complete.
  • To coordinate firing and grouping of orders to maintain flow in the kitchen.
  • To act as liaison between front of house staff and Chefs.
  • To communicate server requests and dining room flow to Chefs.
  • To maintain food quality on plates and ensure a proper and clean presentation.
  • To arrange plates in order to be ran.
  • To call upon staff to help run food when the order is complete.
  • To always practice safe work habits, to avoid injury to self and others, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment.
  • To attend all mandatory meetings as directed.
  • To perform other tasks, including cross-training, as directed.
  • To adhere to the attendance and punctuality policy as outlined in the PlumpJack Employee Handbook. To report to work as scheduled and be prepared to start work.
  • To remain at work for the entire work shift, except for meal and rest periods or when required to leave on authorized PlumpJack business.
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