Food Runner
About The Position
Consistently ensure order accuracy both at point of order as well as delivery. Engage customers while exhibiting a cheerful and helpful attitude. Tour guide guests through available food and beverage options, providing an expert understanding of our offerings. Maintain, with pride, the cleanliness of the restaurant. Report all customer service issues, both positive and negative, directly to management. Practice food safety at all times. Proper handling, counting, submission and reporting of all personally handled financial sales. Monitor food distribution, ensuring that meals are delivered to the correct recipients Examine trays to ensure that they contain required items. Place food servings on plates or trays according to orders or instructions. Load trays with accessories such as eating utensils, napkins, or condiments. Take food orders and relay orders to kitchens or serving counters so they can be filled. Stock service stations with items such as ice, napkins, or straws. Monitor food preparation or serving techniques to ensure that proper procedures are followed. Record amounts and types of special food items served to customers. Total checks, present them to customers, and accept payment for services.
Requirements
- At least 1 year working in a high-volume restaurant.
- Exceptional communication abilities.
- Ability to bend and stoop.
- Ability to stand for long periods of time.
- Demonstrates a commitment to service and organizational values.
- Passion to grow personally and professionally.
- Willingness and openness to be coached in new methods of customer service.
- Comprehension of basic math (addition and subtraction).
- Able to carry 15 pounds of weight in hands, ex: food trays and plates with food
Responsibilities
- Ensure order accuracy
- Engage customers
- Maintain cleanliness
- Report customer service issues
- Practice food safety
- Handle financial sales
- Monitor food distribution
- Examine trays
- Place food servings
- Load trays with accessories
- Take food orders
- Stock service stations
- Monitor food preparation
- Record special food items
- Total checks and accept payment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Beverage and Tobacco Product Manufacturing
Education Level
No Education Listed
Number of Employees
101-250 employees
