Food Runner + Tips (Part-Time)

Miccosukee Resort & Gaming

About The Position

We are looking for an experienced La Brisa – Food Runner to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority. It is the MICCO way. Miccosukee Casino & Resort is expanding, with completed projects including a new Smoking Room & Bar, a High Limit Slots area, and a VIP Lounge, all designed to enhance the guest experience. Future plans include a lazy river and water park, an over 2,000 capacity entertainment venue, and renovated hotel rooms to become a top South Florida destination. We are proud to be recognized for both our workplace culture and guest experience. Miccosukee Casino & Resort has been awarded the 2023 Miami-Dade Favorites Gold Award for Best Casino, named Miami New Times’ Best of Miami Winner in 2024, and recognized as a USA Today Top Workplace in both 2024 and 2025. We are seeking passionate, service-oriented individuals to join our exceptional team. If you’re ready to grow with us while enjoying competitive compensation, great benefits, and a fun work environment, we look forward to meeting you!

Requirements

Must be able to communicate in English, Spanish is a plus
High school diploma or equivalent
Ability to understand and anticipate guest needs.
Basic math skills
Knowledge of sanitation and safe food handling practices.
Hands-on experience with brewing equipment
Must be able to obtain and maintain a Tribal Gaming License
Maintain physical stamina and proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines
Must be able to frequently move freely about the property, withstand various activities such as frequent walking, and withstand prolonged standing, stretching, bending and kneeling without restriction
Must be able to work in a fast-paced environment and different shifts, which may include holidays and weekends
Be able to work indoors and be exposed to various environmental contaminants including smoke
Be able to stand, walk, bend lift or carry a minimum of 50 pounds unassisted in the performance of specific tasks assigned
Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives
Must maintain a professional, courteous demeanor toward work and interface with guests in a congenial and polite manner
Must be able to address stressful situations with clients with dignity and the utmost tact and politeness
Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods

Responsibilities

Deliver food promptly and accurately, using correct seat numbers.
Support servers by running drinks and ensuring guests have all necessary items.
Greet guests warmly and maintain a friendly, professional presence in the dining room.
Communicate guest needs or concerns to servers or management in a timely manner.
Keep tables clean, cleared, and promptly reset during service.
Maintain clean and organized service stations, expo areas, and dish drop zones.
Ensure supplies such as silverware, napkins, ramekins, plates, condiments, and water pitchers are fully stocked throughout the shift.
Assist in maintaining garnish, sauce, and condiment stations.
Assist in setting up and breaking down service areas.
Polish and restock silverware, steak knives, and glassware.
Refill condiments, bottles, and to-go items in accordance with FIFO and sanitation standards.
Clean and sanitize surfaces, equipment, and workstations.
Transport dirty linens to housekeeping and set up clean linen stations.
Follow all sanitation, safety, and food handling guidelines.
Maintain a clean, organized, hazard-free workspace.
Adhere to company policies, service standards, and gaming regulations.
Contribute to a positive team environment by communicating clearly and supporting coworkers