Food Runner - RC Supply Co (Part Time)

Rivers Casino•Des Plaines, IL

77d•Onsite

About The Position

Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service. Must be willing to work all shifts. Picks up empty glasses and returns them to the proper area. Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables and serving food. Maintains a clean station at all times and performs assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc. Possesses complete knowledge of all procedures related to the job. Ensures that all guests are treated in a prompt, professional and courteous manner. Knows the menu items, specials, and prices. Completes all side work and other duties as assigned in a timely manner. Offers assistance to all guests regardless of where they are seated. Works to ensure a clean and sanitary work area at all times. Handles any guest's complaints or problems in a prompt and courteous manner. Keeps work area clean. Ensures thorough communication between shifts. Remains up to date on all Departmental Policies and Procedures. Complies with all departmental rules, side work assignments, and departmental procedures. Performs all other duties specified or assigned

Requirements

Must be able to lift at least twenty (20) pounds at one time and grip necessary items (glasses, pens, pads, garnishments, money, etc.)
Must be able to stand and walk for long periods of time as well as bend, stoop, and twist while serving cocktails.
Must possess outstanding interpersonal communications skills to effectively interface with guests and team members.
Possesses ability to work under pressure.
Prior experience is helpful as well as a proven track record demonstrating sound judgment.
Is always clean and neat, in proper uniform, including nametag, I. D. badge, and slip resistant
Ability to communicate with Team members and guests
Ability to successfully fulfill the pre-employment process
Ability to work flexible shifts and days of the week including holidays

Responsibilities

Providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service.
Willing to work all shifts.
Picks up empty glasses and returns them to the proper area.
Works in assigned area, taking drink orders, presenting drinks to customers, clearing tables and serving food.
Maintains a clean station at all times and performs assigned side work duties such as stocking coffee, glasses, cream, sugar, beverage napkins, etc.
Possesses complete knowledge of all procedures related to the job.
Ensures that all guests are treated in a prompt, professional and courteous manner.
Knows the menu items, specials, and prices.
Completes all side work and other duties as assigned in a timely manner.
Offers assistance to all guests regardless of where they are seated.
Works to ensure a clean and sanitary work area at all times.
Handles any guest's complaints or problems in a prompt and courteous manner.
Keeps work area clean.
Ensures thorough communication between shifts.
Remains up to date on all Departmental Policies and Procedures.
Complies with all departmental rules, side work assignments, and departmental procedures.
Performs all other duties specified or assigned

Benefits

Medical, Dental, Vision, and Life Insurance (Full Time Positions ONLY)
401K - 4% match to 5% Team Member Contribution
$1 Daily Meals
Earn up to 18 Days of Paid Time Off Your First Year
Free Shuttle from Rosemont's Blue Line Station
Free Parking On-Site
Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
Leadership Training & Career Advancement Programs
Team Member Exclusive Discounts