Dunbar Food Runner

The Ballantyne Hotel & Spa, Charlotte • Charlotte, NC

6d

About The Position

The Food Runner plays a crucial role in ensuring a seamless dining experience for our guests. You will be responsible for efficiently delivering food orders from the kitchen to guest tables, ensuring accurate and timely service.

Requirements

• Previous experience in a fast-paced restaurant or hospitality setting preferred.
• Strong organizational and multitasking skills.
• Ability to work efficiently under pressure.
• Excellent communication and interpersonal skills.
• Ability to lift and carry trays of food.
• Food Handler's Certification (or willingness to obtain).
• At least 18 years of age
• Must be able to speak, read and write English and have basic food/beverage knowledge

Nice To Haves

• Communication in other languages is helpful
• Must be able to work well under pressure while retaining tact and composure when dealing with upset guests

Responsibilities

• Efficiently transport food orders from the kitchen to guest tables.
• Ensure accurate order delivery, verifying items and table numbers.
• Maintain food presentation and temperature standards.
• Set tables with appropriate tableware and condiments.
• Clear tables of used dishes and debris promptly.
• Reset tables for incoming guests.
• Interact with guests in a friendly and professional manner.
• Address guest needs and concerns promptly.
• Anticipate guest needs and provide proactive service.
• Assist kitchen staff as needed, such as plating dishes or running errands.
• Maintain a clean and organized workspace.
• Adhere to all food safety and sanitation guidelines.
• Collaborate effectively with the kitchen and front-of-house teams.
• Communicate clearly and efficiently with colleagues.
• Contribute to a positive and supportive work environment.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED