Food Runner

Troon • Dundalk, MD

5d

About The Position

General Purpose: Assists servers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions. Essential Duties: ● Assures that all material used by server and expeditor is clean and ready for daily operation. ● Possesses knowledge of the position of each diner’s chair in the dining rooms and lounges. ● Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food. ● Organizes the plates in the window and matches each one with each ticket to run the food out to the tables. ● Sets tables in accordance with facility standards. ● Answer guests’ questions about ingredients and menu items. ● Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check) ● Ensures that each menu item is prepared in the exact detail outlined on each ticket. ● Delivers food orders from the kitchen to customers’ tables rapidly and accurately ● Corrects the menu item with the chef or expeditor before delivering the menu item to meet the exact specification on the ticket. Removes any place settings not being used. ● Clears dishes located in front of guest upon completion of course. ● Keeps work stations well stocked of items and ingredients. ● Cleans workstations, takes out trash, and vacuums the dining room. ● Incorporates safe work practices in job performance. ● Regular and reliable attendance. ● Performs other duties as required.

Requirements

• High school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages
• Strong ability to multitask
• Strong communication skills
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent.

Nice To Haves

• Previous experience as a Food Runner or similar entry-level role in a restaurant.

Responsibilities

• Assures that all material used by server and expeditor is clean and ready for daily operation.
• Possesses knowledge of the position of each diner’s chair in the dining rooms and lounges.
• Sets the outside line with under liner plates, flatware, doilies, linen napkins and any other items needed for the delivering of food.
• Organizes the plates in the window and matches each one with each ticket to run the food out to the tables.
• Sets tables in accordance with facility standards.
• Answer guests’ questions about ingredients and menu items.
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
• Ensures that each menu item is prepared in the exact detail outlined on each ticket.
• Delivers food orders from the kitchen to customers’ tables rapidly and accurately
• Corrects the menu item with the chef or expeditor before delivering the menu item to meet the exact specification on the ticket.
• Removes any place settings not being used.
• Clears dishes located in front of guest upon completion of course.
• Keeps work stations well stocked of items and ingredients.
• Cleans workstations, takes out trash, and vacuums the dining room.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED