Food Runner

MERCADO INVESTOR LLC•New York, NY

3d•$17

About The Position

The Server Assistant at our restaurant plays an integral role in ensuring our guests have an exceptional dining experience. Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values - create a memorable service for each other and guests alike.

Requirements

Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility
Passion for hospitality, guest engagement, and serving others
1 year full-service, high volume restaurant experience in a front of house position
Strong understanding of communication skills to build trusting relationships with colleagues and guests
Must be able to walk up and down stairs - stand for 8 to 10 hours at a time
Maintaining a positive, calm, and collected attitude at all times, under pressure and not under pressure
A yearning to grow and learn
Have a strong work ethic while leading by example
A basic understanding of classic cookery
Previous experience with restaurant point-of-sales(POS) systems

Nice To Haves

Culinary and/or Beverage Degree/Certification, a plus
Hospitality Degree/Certification, a plus

Responsibilities

Work in team-oriented, fast-paced, guest-centric environment
Train current and new employees following the JAG training guidelines to achieve high performance.
Partner with team members to serve food and beverages that exceed guests’ expectations
Properly clear, sanitize, and reset tables using a tray within a timely manner
Retrieve water specified by colleagues and pour for guests
Carry food to guests in a timely manner, speaking to the rule of threes upon delivery
Follow opening, running, and closing sidework responsibilities
Provide friendly, attentive, and efficient service
Ability to carry a minimum of 40 lbs. when needed
Memorize and comprehend all menu descriptions
Run and present food to guests speaking on specified menu descriptions/language
Maintain cleanliness + sanitization of tables and work space