Food Runner, Seasonal - Royal Sun, CA

Springboard Hospitality • Palm Springs, CA

98d • $16 - $16

About The Position

As our Food Runner/Busser, you are responsible for providing the highest quality of service possible to guests in an efficient and courteous manner while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. You will support the food & beverage team, catering, events, pool & bar, and report to the Director of Food & Beverage, Food & Beverage Supervisor, and Lead Server.

Requirements

• 1+ Previous restaurant and hospitality experience preferred.
• High School diploma or GED required; college degree preferred.
• Demonstrate a working knowledge of all property safety and security procedures.
• Must be service oriented with excellent customer service and sales skills.
• Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language.
• Must be energetic and outgoing.
• Must possess excellent interpersonal and organizational skills.
• Must be able to follow directions with attention to detail, speed and accuracy.
• Must be a team player with the ability to work under minimal supervision.
• Must be able to multi-task in a fast-paced work environment.
• Must be able to understand and work with basic financial information and solve basic arithmetic problems.
• Must be able to type 45 wpm and have the ability to input data and access information on the computer.
• Must have proficient working knowledge of Microsoft Office, Opera; preferred.
• Must be able to exercise confidentiality and discretion.

Nice To Haves

• Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.

Responsibilities

• Ability to walk and stand for the entire shift while approaching and servicing guests with all food and beverage requirements in an attentive, friendly, courteous and professional manner.
• Clear, clean and reset tables as needed and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.
• Sweep, mop and vacuum floors to ensure that restaurant area and hallways are free from service debris.
• Assist in cleaning and polishing glassware and silverware.
• Ensure service areas are always reset quickly, correctly, and in a presentable fashion.
• Be familiar with the organization of the restaurant and lounge and know the function of each job position as well as having a thorough knowledge of menus and specials in the restaurant.
• Perform opening and closing procedures, and side work duties according to station rotation assignment.
• Follow all state liquor laws.
• Have a Riverside County Food Handler's Card.
• Handle food and beverage service, as required.
• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
• Convey information and ideas clearly and evaluate and select among alternative courses of action quickly and accurately.
• Work well in stressful, high-pressure situations and maintain composure and objectivity under pressure.
• Listen to, understand, and clarify the concerns and issues raised by guests and fellow associates.
• Work with and understand financial information and data, and basic arithmetic functions to carry out cashiering functions.
• Maintain high standards of personal appearance and grooming.
• Maintain regular attendance in compliance with property standards.
• Coordinate with Executive Chef, Sous Chef, Supervisor work priorities, provide assistance and perform other duties as requested by management.

Benefits

• Competitive Base Salary
• PTO
• Medical, Dental, Vision, Life, Pet Insurance
• 401K
• Costco Membership
• Bereavement Leave
• Management Contract Referral Program
• Education Assistance
• Employee Rates at all of Springboard Hospitality’s 35+ Hotels
• Monthly Cell Phone Stipend
• Dry Cleaning Services
• Hotel Level Executive Bonus Program
• Retention Bonuses
• Lead Share Program
• Associate of the Month/Quarter & Company-wide Associate of the Year Programs
• Associate Referral Bonus Program

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees