Food Runner PT

HEI Hotels & Resorts

111d • $19 - $19

About The Position

Work with Room Service Team in the serving of guests to ensure positive guest experience. The position involves setting up and delivering all food and beverage orders in accordance with established guidelines, procedures, and policies as prescribed by company standards. Responsibilities also include conducting floor sweeps and retrieving all food and beverage trays to maintain established sanitation guidelines, setting up and delivering all VIP amenities, servicing all hospitality suites in accordance with Banquet Event Orders, completing all shift side work as outlined in the hotel’s operating policies and procedures, responding to customer needs, issues, comments, and problems to ensure a quality experience, reporting all communication to the immediate shift supervisor, performing all cash handling responsibilities in accordance with company policies and procedures, complying with attendance rules, and being available to work on a regular basis. Additional job-related duties may be assigned.

Requirements

• Hotel experience preferred.
• Ability to communicate well with guests.
• Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs.
• Ability to transport large trays weighing up to 30lbs.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.

Responsibilities

• Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies.
• Conduct floor sweeps and retrieve all food and beverage trays to maintain established sanitation guidelines.
• Set up and deliver all VIP amenities.
• Service all hospitality suites in accordance with Banquet Event Orders.
• Complete all shift side work as outlined in the hotel’s operating policies and procedures.
• Respond to customer needs, issues, comments, and problems to ensure a quality experience.
• Report all communication to immediate shift supervisor.
• Perform all cash handling responsibilities in accordance with company policies and procedures.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance.
• Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.

What This Job Offers

• Number of Employees: 1,001-5,000 employees