Food Runner/Busser

LR PALM HOUSE LLC•Palm Beach, FL

just now

About The Position

Position Overview The Food Runner / Busser plays an essential role in supporting front-of-house operations by ensuring timely food delivery, maintaining immaculate dining areas, and assisting service staff in delivering a seamless, luxury-level dining experience. This position requires a strong sense of urgency, attention to detail, and the ability to anticipate service needs in a fast-paced, high-touch hospitality environment. The ideal candidate demonstrates professionalism, teamwork, and a commitment to excellence in guest service.

Requirements

Prior experience as a Food Runner, Busser, or in fine dining or luxury hospitality preferred.
Strong attention to detail and a high level of personal accountability.
Excellent communication and teamwork skills.
Ability to multitask, prioritize, and remain composed under pressure.
Flexible availability, including mornings, evenings, weekends, and holidays.
Ability to stand and walk for extended periods throughout the shift.
Ability to lift, carry, push, and pull up to 50 pounds (e.g., trays, dish racks, supplies).
Ability to bend, stoop, kneel, reach, and perform repetitive motions efficiently.
Ability to safely navigate stairs, narrow spaces, and potentially slippery or uneven surfaces

Responsibilities

Deliver food from the kitchen to guests promptly, accurately, and in accordance with presentation standards.
Verify order accuracy, proper garnishing, and plate presentation prior to delivery.
Communicate with kitchen and service teams regarding timing, special requests, and guest needs.
Support efficient pacing of courses to ensure a smooth and coordinated dining experience.
Assist servers in delivering attentive, courteous, and polished service at all times.
Respond professionally to guest requests and relay information to the appropriate service team member.
Maintain awareness of guest needs, table progression, and service timing.
Contribute to a warm, welcoming, and refined dining atmosphere consistent with luxury hospitality standards.
Clear and reset tables efficiently between courses and for new guests.
Remove used dishes, glassware, and utensils discreetly while minimizing disruption.
Assist with proper table settings, including linens, silverware, glassware, and décor elements.
Maintain cleanliness and organization of dining rooms, service stations, hallways, and back-of-house areas.
Refill water, bread service, and other table accompaniments as needed.
Work closely with servers, captains, kitchen, and bar staff to ensure seamless service execution.
Assist with side work, opening and closing duties, and special event preparation as assigned.
Support banquet or private dining service when scheduled.
Follow direction from leadership while proactively identifying ways to support service flow.
Adhere to all health, safety, and sanitation regulations, including proper handling of food, dishes, trays, and cleaning materials.
Maintain knowledge of service standards, menus, and allergen awareness.
Report spills, safety hazards, or maintenance concerns to management immediately.
Comply with company policies, grooming standards, and professional appearance guidelines.