Food Quality Assurance Manager- Charlotte, NC
About The Position
Quality Manager – Food Safety & Quality (SQF) Reports to: Vice President of Food Safety & Quality Environment: Ready-to-Eat (RTE) Food Manufacturing Facility Position Summary The Quality Manager provides leadership and hands-on oversight for all Safe Quality Food (SQF) and food safety programs within a Ready-to-Eat (RTE) food manufacturing environment. This role ensures strong systems, disciplined processes, and a culture that protects consumers, customers, and brand integrity. You will drive continuous improvement, regulatory compliance, and operational excellence while developing a high-performing Quality team.
Requirements
- Bachelor’s degree in microbiology, food science, engineering, or related field
- 10+ years of food manufacturing experience (5+ years in management)
- SQF Practitioner
- HACCP certified
- Strong Excel and data-analysis skills
- USDA manufacturing experience
Nice To Haves
- High-energy, hands-on, results-driven leader
- Strong integrity, independent problem-solver, forward-thinking mindset
- Thrives in fast-paced RTE operations
- SPC experience preferred
Responsibilities
- Foster a positive, growth-focused environment where employees develop and succeed.
- Lead by example to build a proactive, “can do” culture focused on safety and quality.
- Support organizational change by removing barriers, motivating teams, and resolving conflicts.
- Ensure FSQA training aligns with business priorities and QHSE objectives.
- Conduct training needs assessments, create curricula, evaluate effectiveness, and develop IDPs for Quality staff.
- Translate strategic goals into operational plans and measurable improvement initiatives.
- Lead structured problem-solving using 7 QC Tools, RCA, PDCA, 8D, and similar methods.
- Manage the labeling team to ensure accurate and compliant finished-goods labels for RTE production.
- Analyze audit results, KPIs, and statistical data to identify trends and drive corrective and preventive actions.
- Conduct hazard assessments and risk analyses; track and verify closure of corrective actions.
- Promote lean, process-focused approaches to improve product safety and consistency.
- Drive excellence in process control, product integrity, and supplier quality using Lean, Six Sigma, APQP, PPAP, and SPC.
- Maintain SQF and HACCP systems and all required documentation.
- Lead Quality Alerts (QAL), Corrective Action Requests (CAR), and Quality Improvement Team (QIT) processes.
- Build strong relationships through proactive communication and on-site engagement.
- Anticipate customer needs and integrate expectations into the quality system.
- Partner with supply teams on supplier performance, development, and risk mitigation.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
