Food Operations Manager 2
About The Position
Sodexo’s Campus Segment is looking for a Food Operations Manager 2 for the University of Maine , located in beautiful Orono, Maine . Situated along the Stillwater River, UMaine is a vibrant, flagship institution serving the state, the nation, and the world through its teaching, research, and outreach mission. The University of Maine is a showcase account for the state and one of the largest campuses in Sodexo’s New England portfolio. Dining operations include Residential Dining, Retail, Catering, and Concessions , serving over 3,200 residential students and the greater Orono community. The campus features Division I athletics , frequent community events, and innovative dining technology such as KiwiBots —making it a high-visibility, high-impact environment for a strong hospitality leader. This Food Operations Manager will have oversight of the largest Retail Outlets on campus, maintaining all standards of the multi-brand concepts. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment. Incentives Relocation Assistance Available
Requirements
- Have experience managing multi-unit retail operations, preferably in a college or university setting.
- Be comfortable with digital tools, reporting systems, and emerging retail technologies.
- Demonstrate strong leadership and mentoring skills to guide frontline teams.
- Thrive in a fast-paced, customer-focused environment with high standards for food and service.
- Minimum Education Requirement - Associate's Degree or equivalent experience
- Minimum Management Experience - 2 years
- Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Responsibilities
- Promote and ensure a zero-harm mindset—prioritizing the safety of our teams, guests, and food.
- Oversee daily operations across retail dining locations, including branded concepts, and Catering operations.
- Drive exceptional food quality and customer service across all units.
- Uphold Sodexo’s financial control protocols.
- Deliver and maintain high client satisfaction through strong service execution and team leadership.
- Supervise, mentor, and support front-line staff, supervisors, and (6) managers in daily activities.
- Implement and maintain HACCP safety programs, Sodexo initiatives, and operational standards.
- Lead training efforts related to opening/closing procedures, compliance, and team development.
Benefits
- Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
- Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
- Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
- More extensive information is provided to new employees upon hire.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
