Food Operations Manager 1

Sodexo Careers • Albuquerque, NM

1d

About The Position

Sodexo is seeking a motivated leader to serve as a Food Operations Manager 1 at Lovelace Medical Center and The Heart Hospital of New Mexico at Lovelace Medical Center in Albuquerque, NM . In this role, you will oversee the patient dining program with a strong focus on patient satisfaction, while also supporting retail food operations. The ideal candidate will ensure high food quality, conduct daily patient meal rounding, and demonstrate professional communication skills, along with a passion for delivering an exceptional patient and guest experience. Prior experience in patient services and/or retail management within a hospital setting is preferred.
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

• management experience in the food service industry
• experience leading a team in a kitchen environment and enforcing safety & sanitation protocols
• natural ability to lead and build teams and foster engagement
• demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
• Minimum Education Requirement - Associate's Degree or equivalent experience
• Minimum Management Experience - 2 years
• Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Nice To Haves

• Prior experience in patient services and/or retail management within a hospital setting is preferred.

Responsibilities

• evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
• coordinate department safety and sanitation
• ensure operating standards meet and exceed benchmarks
• engage with employees and promote an inclusive culture
• rounding with patients and nurses to promote and improve patient satisfaction

Benefits

• Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement
• More extensive information is provided to new employees upon hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees