Food Operations Manager 1

Sodexo • Whitesburg, KY

97d

About The Position

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare! The Food Operations Manager 1 position is located at Whitesburg ARH Hospital in Whitesburg, KY. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

• Have a background in food service or culinary management.
• Proven ability to mentor, train, and coach frontline employees.
• Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
• Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
• Have exceptional organization, attention to detail, and a self-starter mindset.

Responsibilities

• Create and deliver innovative and enriching café experiences for patients, family and staff daily.
• Have oversight of day-to-day operations.
• Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
• Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
• Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
• Perform tray assessments to ensure food quality and presentation and tray accuracy.
• Deliver high quality food service.
• Manage cash handling protocols & control procedures according to Sodexo policies.
• Mentor, develop, and retain frontline staff.
• Develop and maintain client and customer relationships.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree