Food Lead

Irving Oil • Pembroke, MA

2d

About The Position

The Irving Food Lead is responsible for overseeing food and beverage preparation, conducting quality inspections, and ensuring safe, sanitary food-handling practices. This role also supervises team members engaged in food service operations and maintains cleanliness across all food service areas and equipment, ensuring consistent product quality and adherence to Irving standards. What We Offer: Competitive Compensation, including a company-matched 401(k) and a sign-on bonus Paid Vacation Wellness Support with 24/7 access to our Employee & Family Assistance Program Pay Range-$19.00-$22.00/an hour based on experience

Requirements

• Basic math skills
• Strong attention to detail
• Excellent customer service skills
• Clear and effective communication skills
• Minimum of 2 years in a customer service role
• G.E.D. or equivalent

Responsibilities

• Promote, demonstrate, and uphold The Irving brand and customer experience standards
• Greet customers and answer phones while delivering exceptional customer service
• Prepare foods according to customer orders or supervisor instructions using approved procedures
• Prepare and serve food and beverages, including packaging take-out orders when needed
• Clean, sanitize, and maintain food preparation and serving areas, equipment, utensils, dishes, and work surfaces
• Ensure safe food storage and cooking temperatures by monitoring kitchen equipment
• Maintain food freshness by checking quality and rotating inventory
• Handle, store, and rotate food products according to Irving policies
• Wash, mix, peel, and/or cut food items in preparation for cooking or serving
• Supervise team members to ensure cleanliness, service, and operational standards are met
• Partner with leadership on employee training and placing food product orders.

Benefits

• Competitive Compensation, including a company-matched 401(k) and a sign-on bonus
• Paid Vacation
• Wellness Support with 24/7 access to our Employee & Family Assistance Program
• Pay Range-$19.00-$22.00/an hour based on experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees