Food Club Intern

Community Action House•Holland, MI

14d•$14•Onsite

About The Position

Are you interested in learning more about food access, food systems and how local food gets connected to neighbors who need it? This position offers hands-on experience working directly with our Food Club team to operate an innovative food access program focused on dignity and choice that serves over 1,500 households each month. The Food Club Intern is primarily responsible for ensuring efficient and effective day to day Food Club operations by leading volunteers, maintaining clean and organized food areas, and providing excellent customer service during member shopping hours. This position will provide real world experience working in a dynamic and innovative nonprofit environment.

Requirements

High School Diploma required. Some college preferred.
No prior experience required
Passionate about promoting healthy food access.
Ability to prioritize member experience and manage multiple tasks independently.
Strong work ethic, interpersonal skills, and attention to detail.
Demonstrate a genuine passion for our mission and a commitment to upholding our teamâs values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team
Ability to work effectively in collaboration with diverse groups of people.
Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.
Access to consistent and reliable transportation.
Evening hours regularly, on a pre-scheduled basis
Weekend hours regularly, on a pre-scheduled basis

Nice To Haves

ServSafe Certification preferred, or willingness to obtain in onboarding
Basic conversational Spanish proficiency desired
Familiarity in Google Workspace, and ability to use an Inventory and point of sale (POS) system preferred.

Responsibilities

Provide outstanding member service during Food Club shopping hours.
Work collaboratively with a cross functional team to ensure highest member service.
Ensure the work area is clean and organized for daily volunteer and staff use.
Work alongside and lead daily volunteer groups and individually scheduled shifts.
Assist volunteers at the Checkout Station and fill in as needed.
Work to ensure an efficient delivery process from food deliveries and other food donors.
Ensure food is properly stored in a timely and food safe manner (training for this role includes ServSafe or other food handling certification).
Ensure produce, dairy, and frozen products are consistently stocked and meet daily standards.
Participate in and lead daily, weekly, and monthly cleaning of work areas.
Work independently to execute opening and closing procedures of the Food Club store.
Other duties as assigned.