Food & Beverage Supervisor

Whiteface Lodge • Lake Placid, NY

88d

About The Position

The Food and Beverage Supervisor will supervise the daily operations of food and beverage outlets and services, ensuring food quality, customer satisfaction, associate schedules, and their performance align with established restaurant and guest service standards. This position has a potential career path leading to Food and Beverage Manager and Food and Beverage Director.

Requirements

• Minimum one year of experience in a supervisory role in a restaurant or banquet setting, coupled with food service background at the server level required.
• Knowledge of bar service and liquor inventory controls required.
• Experience with Micro’s point of sales system strongly preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications.
• Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates.
• Interact with guests to obtain feedback on quality of service and food in outlet.
• Perform service functions during periods of high volume or staffing shortages.
• Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc.
• Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Ensure all equipment is in working order; report malfunctions and follow up on repairs.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 51-100 employees