Food & Beverage Supervisor

Choice Hotels International•Bloomington, MN

13d•$19 - $22

About The Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. As a Food & Beverage Supervisor, you will be responsible for leading and supervising the restaurant and banquet teams to deliver exceptional customer service and maintain high operational standards. You will assist in the day-to-day supervision of the restaurant & banquets, ensuring positive dining experience for hotel guests. Hourly Wage: $19.00 - $22.00 plus tips Benefits we provide: Employee discounts on thousands of hotels 50% Discount on in-house restaurant and marketplace Free Parking Hourly (Full Time): 1st of the month following 30 days of service : 401(k) Retirement Plan Employee Assistance Program 90 Days: Paid Vacation and Sick Time 8 Paid Holidays Paid Bereavement 1 Year: Paid Floating Holidays

Requirements

Ideal candidate will have a minimum of 2 years of food & beverage experience
Strong verbal, written, supervisory and interpersonal skills
Works well independently or as part of a team
Strong attention to detail
Ability to manage the budget process
Commitment to exceptional guest service
Ability to maintain a positive and professional attitude when handling all situations
Adhere to the policies and procedures of the hotel
Ability to work a flexible schedule including holidays and weekends
Demonstrated technical skills for the food and beverage area

Responsibilities

Ensure that the meeting space is ready including: Supervising and assisting in setting up furniture, seating and equipment Ensuring that floors, walls and equipment are clean in function rooms Contributing to the general upkeep of function rooms and related public areas Storing all banquet furniture and equipment properly in designated areas following an event Ensuring proper equipment operation/maintenance Sets lighting and temperature to comfortable levels
Works closely with Sales and clients to maximize guest satisfaction and repeat business
Supervises food and beverage outlets and banquets to hotel specifications and brand standards
Completes and maintains inventory count to ensure food cost control and profitability
Creates food and beverage requisitions to meet estimated demand
Creates menus and recipes to standardize food preparation and ensure consistent quality and presentation
Coordinates servicing special customer requirements along with the creation of specials and menus
Develops and implements strategies and practices which support employee engagement
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
Creates 100% guest satisfaction by providing the Cambria experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Make it Happen! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest