Legacy Hotel - Food & Beverage Supervisor

IMG Academy•Bradenton, FL

4d•Onsite

About The Position

The Food & Beverage (F&B) Supervisor is responsible for supporting the F&B leadership team in the facilitation and execution of banquet events, catering services, and supervision of current and future restaurant outlets. This position handles BEO creation, staff communication for catered events and works closely with the client in ensuring their event exceeds expectations. The F&B Supervisor will also assist in other areas of the department such as supervising the restaurant outlets as needed.

Requirements

1+ year of related experience at a supervisory level or equivalent
Thorough knowledge of food and beverage areas with emphasis on service standards and employee training
Experience managing staff and customer expectations
Ability to perform under pressure
Strong passion and knowledge for culinary excellence and customer service
Excellent customer service attitude and willingness to go the extra mile
Highly organized with the ability to multi-task in a fast-paced environment
Superior work ethic with the desire to work collaboratively with colleagues
Excellent written and oral communication skills

Responsibilities

Communicate with clients to understand banquet event requirements, preferences and expectations
Handle client inquiries promptly and professionally, providing solutions and recommendations
Develop and draft Banquet Event Orders (BEOs) for all banquet events and functions
Plan weekly BEO meetings to ensure all staff are knowledgeable about upcoming events
Collaborate with the sales team, F&B Assistant Manager, F&B Director and Executive Chef to ensure seamless event execution
Plan, organize and direct banquet staff to ensure the highest degree of guest satisfaction
Maintain effective communication with guests and internal partners to ensure expectations are met
Assist in supervising the restaurant service staff and ensuring service standards as needed
Assist leadership in monitoring and managing event budgets
Identify new opportunities and effective strategies to increase business
Responsible for controlling costs while delivering excellent service and events
Host prospective clients on site to learn about our Legacy Hotel amenities and menus
Oversee the setup and preparation of banquet spaces and oversight on event day(s)
Maintain the cleanliness of banquet facilities and adherence to safety and sanitation standards
Maintain a high level of understanding of programs at the Legacy Hotel and IMG Academy
Assist in the day-to-day business-related activities of the Legacy Hotel as needed
Other duties as assigned