Food & Beverage Supervisor | Barkers Island Inn | Superior, WI

OCI Hospitality•Superior, WI

About The Position

The Food & Beverage Supervisor oversees the front of house restaurant, bar and banquets departments of the hotel. The Food & Beverage Supervisor is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel.

Requirements

Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to handle stressful situations with poise and professionalism
Strong leadership and a professional image
Conduct work-related functions in a professional manner

Responsibilities

Oversees all day-to-day operational activities of the department.
Maintains personal connections with guests, clients and community organizations to encourage guest loyalty.
Supervises restaurant team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues.
Maintains knowledge, skills, and abilities needed to perform any position in the department.
Assists with maintaining product and service quality standards by investigating issues and initiating corrective action.
Assists with ordering, receiving, storing and inventory of all department related products.
Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit.
Ensures department reporting is completed promptly and accurately.
Assists in monitoring and upholding procedures for safety of guests and hotel team members.
Remains current on industry trends and local market activities.
Assists team members and other departments as needed to contribute to operational efficiency.
Assists in maintaining cleanliness throughout the department.
Performs additional responsibilities as assigned by leadership