Food & Beverage Supervisor

IHG

3h • $11

About The Position

Supervise work areas to ensure efficient service and conformance to standards. Monitor service supplies inventory and ensure adequate supplies are available. Monitor equipment for proper use and maintenance. Ensure proper reconciliation of sales and receipts at the end of the work shift. Address customer requests and complaints. Address and report any workplace hazards or injuries/illnesses.

Requirements

• This is for Local Hire only.
• Must be able to work on Guam USA without any restrictions
• US Citizens, US Permanent Residents and Residents of Federated States of Micronesia (FSM)
• Must have Health Certificate and ABC Card
• Must be flexible to work on weekends, Holidays and inclement weather.

Nice To Haves

• Experience as Supervisor in Restaurant or Hotel Restaurant/Banquet is preferred
• Experience as Bartender or Bar Supervisor is preferred

Responsibilities

• Lead the team by example by promoting and maintaining a safe and positive workplace.
• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
• Advice managers on daily staffing recommendations.
• Communicate management goals and ensure compliance of policies and procedures.
• Conduct pre-shift briefings as requested by managers.
• Assist in conducting performance appraisals and other HR-related actions as requested by managers.
• Monitor and ensure the proper balancing and reconciliation of sales and receipts.
• Monitor and ensure proper use of food service supplies.
• Enhance guest experience by responding timely to guest requests.
• Respond timely and appropriately to guest request and complaints.
• Make appropriate service recovery gestures in accordance with established guidelines.
• Consult with managers to identify and realize optimal service delivery standards.
• Ensure compliance of procurement and disposal rules and regulations.
• Ensure proper set-up of dining and banquet areas.
• May serve as manager-on-duty as requested.

Benefits

• Health (medical, dental & vision) insurance
• a 401k plan with company match
• Paid Time Off
• Employee Discount
• A chance to become part of the global IHG family - opening a door to endless career opportunities.
• We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed