Food & Beverage Supervisor | Fairfield Inn Harrisburg International Airport

Shaner Hotels • Middletown, PA

1d

About The Position

Maintain and strictly abide by state sanitation/health regulations and hotel requirements. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of all menu items, prices, liquor brands, beers, and non-alcoholic selections available. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Assists with implementing short- and long-range financial objectives for the Food and Beverage Department consistent with property objectives. Assist with training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Handle guest complaints ensuring guest satisfaction. Other duties as assigned.

Requirements

• Minimum of two years’ experience in a similar position; previous supervisory experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent; college degree in hospitality management, business, and/or culinary preferred.
• Food handling certificate and/or alcohol awareness training.
• Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for restaurant clientele.

Responsibilities

• Assists with the supervision and operation of the food and beverage service outlets, catering services, and kitchen, and maintains liaison with sales department to ensure maximum profitability.
• Ensures all policies and procedures are enforced and adhered to.
• Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees