Food & Beverage Supervisor

Legends Hospitality • College Park, MD

401d

About The Position

The Food & Beverage Supervisor for the Maryland Club is responsible for overseeing food and beverage operations at the XFINITY Center in College Park, MD. This role involves managing game day suites, courtside service, and the private restaurant, bar, and lounge. The Supervisor will lead a team of hourly staff, ensuring operational excellence and a high-end dining experience for guests and members.

Requirements

• Must be 21+ years of age (due to alcohol service and ability to serve as a bartender if needed).
• High School Diploma or equivalent required.
• Minimum of 2 years of experience in food and beverage operations, hospitality, or supervisory roles. Experience in upscale restaurants, lounges, private clubs, or event-based environments is preferred.
• Prior supervisory experience leading hourly staff in high-pressure, fast-paced environments with the ability to multi-task and problem-solve on the fly.
• Experience overseeing operations of a full-service restaurant, bar, or lounge, including staffing, service execution, and guest satisfaction.
• Knowledge of best practices for table service, bar service, and member experience in an upscale dining environment.
• Familiarity with menu planning, bar programs, and beverage curation to support the dining experience.
• Strong ability to motivate, manage, and lead a diverse team to achieve operational excellence and guest satisfaction.
• Exceptional communication and interpersonal skills to engage with guests, members, and team members at all levels.
• Highly organized with strong attention to detail and the ability to prioritize and meet deadlines.
• Ability to delegate tasks effectively and monitor follow-through.
• Familiarity with POS systems (Micros preferred) and the ability to train team members on system usage.
• Proficient in basic inventory management and ordering procedures.
• Must be able to stand for extended periods and lift up to 50 lbs.
• Must be available to work nights, weekends, and holidays as required by the game schedule and club events.
• Passion for providing top-tier hospitality and fostering an environment of continuous improvement.

Responsibilities

• Lead and supervise hourly team members in the execution of game day suite catering, courtside service, and club service.
• Assist in the daily operation of a full-service restaurant, bar, and lounge, which includes lunch and dinner service in a high-end environment.
• Ensure all spaces, including suites, bars, dining areas, and pantries, are properly set up, stocked, and ready for service.
• Serve as a key point of contact for staff, providing guidance, oversight, and support throughout the shift.
• Conduct daily pre-shift meetings to inform team members of daily features, VIP guests, special events, and service goals.
• Support the hiring, training, and ongoing development of hourly service staff, ensuring they are knowledgeable, professional, and well-equipped to deliver outstanding service.
• Lead by example to create a culture of genuine hospitality, anticipating member needs, and ensuring guests feel seen, valued, and appreciated.
• Ensure the quality, consistency, and timeliness of food, beverage, and service by conducting regular inspections of food presentation, cleanliness, and service standards.
• Manage inventory for service items, product receiving, and organization of pantry and storage areas.
• Assist with staff scheduling, task assignments, and ensuring proper shift coverage.
• Monitor and enforce health and safety standards, ensuring compliance with local health department regulations.
• Step in as a bartender or service staff member if operational needs require it (must be 21+).
• Address and resolve guest complaints and feedback in a professional, timely, and effective manner.
• Support the execution of catered events and private functions, ensuring proper setup, staffing, and guest experience.
• Supervise the closing process, including side work, cleaning, and end-of-day reporting.
• Ensure cleanliness, organization, and readiness of all dining, bar, and lounge areas at all times.
• Foster teamwork and a collaborative work environment by promoting open communication and positive relationships with team members and leadership.
• Handle additional duties as assigned to support the ongoing success of the Maryland Club.

Benefits

• Hourly rate, commensurate with experience, and eligibility for overtime.
• Comprehensive benefits package, including medical, dental, vision, life, and disability insurance, paid vacation, and access to a 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED