Food & Beverage Supervisor

Turfway Park • Florence, KY

411d

About The Position

The Food & Beverage Supervisor is responsible for overseeing the Hourly F&B staff at Turfway Park Racing and Gaming, ensuring high standards of service, food and beverage quality, and compliance with safety regulations. This role involves training and developing staff, managing operations, and addressing guest concerns to maintain an excellent dining experience.

Requirements

• Prior experience in food and beverage operations.
• Two years of experience managing personnel.
• Associates degree or above or related field experience preferred.
• Ability to obtain a valid Racing License and any applicable health certifications.

Responsibilities

• Direct the work of Hourly F&B staff in Bourbon and Brew, Serena's, and the Beverage department.
• Monitor and ensure excellent service, food and beverage quality, and presentation standards.
• Conduct Mentor meetings and specific training for staff, including certification and compliance.
• Delegate duties and assign responsibilities to staff members.
• Review service execution, ticket times, and production schedules regularly.
• Complete and process performance reviews for staff.
• Assist in the development of team members and participate in hiring and retention processes.
• Address guest complaints and resolve issues promptly.
• Verify that sanitation and nutrition practices are maintained.
• Ensure safety and security of team members and guests.
• Order, store, and inventory products daily.
• Uphold food and beverage preparation and presentation standards, making necessary corrections.
• Monitor staffing levels to maintain budgeted employment levels.
• Control inventory and usage effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: Associate degree