Food & Beverage Supervisor | Full-Time | Zoo Tampa at Lowry Park

Oak View Group • Tampa, FL

128d • $16 - $17

About The Position

The Food and Beverage Supervisor is responsible for overseeing the serving of guests in the venue dining areas catering functions. The Food and Beverage Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Food and Beverage Supervisor will assist the Food and Beverage Managers with projects including training, inventory and special events. The Food and Beverage Supervisor must maintain excellent attendance and be available to work events as scheduled per business need. This role pays an hourly rate of $16.00-$17.00. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays). This position will remain open until November 28, 2025.

Requirements

• At least 1-2 years’ experience working in a supervisory capacity in a fast-paced restaurant or catering environment or applicable Education.
• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

Responsibilities

• Overseeing the serving of meals to guests or directing guests to the buffet line.
• Supervising the service of beverages to guests including alcoholic beverages and checking guest’s ID to verify minimum age requirement.
• Assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
• Observing guests to respond to any additional requests and determine when the meal has been completed.
• Computing the cost of the meal and presenting the guest with the check. Accepting payments and providing change as necessary.
• Ensuring tableware and linens are replaced as necessary.
• Recommending certain dishes and identifying ingredients or explaining how various items on the menu are prepared.
• Supervising the set up of banquet functions including linens, dishware, glassware and silverware.
• Maintaining sanitation, health and safety standards in work areas.
• Demonstrating ability to meet the company standard for excellent attendance.
• Assuring that the location equipment is operable and clean prior to start of event.
• Recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Enforcing all Ovations policies and procedures.
• Practicing excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completing all necessary HR related paperwork.
• Assisting Management team with projects including training, inventory and special events.
• Performing all other duties as assigned by the managers and supervisors.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees