Server - WSKY 5
About The Position
As a Food & Beverage Server, you are the face of the dining experience, responsible for extending warm hospitality and ensuring every guest receives prompt, courteous, and world-class service. Your role is to create a weing environment that makes guests feel as if they were in your own home. The Server is key in driving guest satisfaction and sales by suggestively selling menu items, maintaining top-quality food and beverage standards, and ensuring all Health Department guidelines are met. Through genuine hospitality, product knowledge, and attention to detail, the Server delivers a personalized dining experience that builds guest loyalty and supports the success of the restaurant.
Requirements
- High school diploma or equivalent required.
- 2 to 3 years of serving experience in a fast-paced, high-volume restaurant preferred.
- Strongmunication and interpersonal skills with a focus on customer service.
- Must demonstrate honesty, integrity, and professionalism inside and outside of the workplace.
- Ability to obtain and maintain a valid Food Handler's Certification Card and Alcohol Awareness Card.
- Must be able to lift up to 45 lbs and stand/walk for extended periods.
- Strong attention to detail and ability to multi-task in a dynamic environment.
- Must strive for 100% guest satisfaction and consistently deliver service excellence.
- Ability tomunicate clearly and effectively with guests, team members, and management.
- Ability to follow written and verbal instructions in English.
- Ability to handle guest concerns and resolve issues with professionalism and sound judgment.
- Capable of working under pressure and maintainingposure during peak service periods.
Responsibilities
- Provide exceptional guest service with professionalism and courtesy.
- Deliver a personalized guest experience by anticipating needs and ensuring satisfaction.
- Responsible for driving overall sales through suggestive selling and menu knowledge.
- Ensure all food and beverage items are prepared, presented, and served to established standards.
- Comply with all Health Department regulations, alcohol awareness requirements, andpany service standards.
- Maintain cleanliness andanization of the dining area and workstations.
- Work collaboratively with team members to ensure smooth service flow.
- Respond to guest concerns promptly and professionally, escalating issues as needed.
- Perform side work and opening/closing duties as assigned.
- Carry out any and all additional responsibilities within the scope of the position.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
