Part-Time Food & Beverage Runner - Hershey's Chocolate World $18

The Hershey Company•Lower Swatara Township, PA

3d•$18•Onsite

About The Position

Hershey's Chocolate World is the most popular brand experience in the world. Our guests come to experience our one-of-a-kind attractions, shop for souvenirs and gifts, and enjoy our treats and delights in our food court. Our team members are the key ingredient that bring our exceptional food experiences to life. Food Runners work in our food and beverage mobile-ordering station. Going to various food service areas to collect and at times prepare food and bring it to guests tables in the Food Hall. Ensuring they have a seamless guest experience. Our team members are the key ingredient that bring our exceptional food experiences to life. Food Runners work in our food and beverage mobile-ordering station. Going to various food service areas to collect and at times prepare food and bring it to guests tables in the Food Hall. Ensuring they have a seamless guest experience. The successful candidate will demonstrate strong skills in food prep/presentation and production as well as service and guest interaction. Such skills include multitasking, ability to think ahead and plan, lead self and others, sense of urgency, meet or exceed the pace set by leaders, and overall preparedness for peak service periods.

Requirements

Ability to work independently and multitask
Ability to carry heavy trays and stand for long hours
Must possess (or be able to complete within 6 months) ServSafe Food Handler certification
Friendly, enthusiastic, team player attitude
Perform skills typical of a food service environment such as stocking, prepping, and cleaning
Collaborating effectively with F&B Production and F&B Experience Staff
Serve food according to standard operating procedures with appropriate packaging
Perform bakery and guest service skills typical of a kitchen environment (knife skills, attention to detail, read and follow a recipe and instructions, etc.)
Ability to work at a fast pace for an extended period
Individuals with a high school diploma or GED equivalent is preferred but not required
Individuals with 1 year experience in high volume restaurant, bakery, hotel, or catering operation is preferred but not required
Must maintain a neat appearance and meet the uniform standards
Must be able to continuously push, pull, lift, and carry up to 50 pounds
Must be able to walk or stand up to 8 hours
Requires repetitive tasks which may require repetitive motions
Ability to bend, stoop, and twisting and scooping (wrist movement)
Good communication skills
Ability to function effectively as part of a team

Responsibilities

Provide prompt and courteous service to Hershey's Chocolate World guests in any one of our food service action stations
Partner with the Production team to complete the prep work appropriate for the expected level of business of the food and beverages offered in their stations
Delivering Food Orders: Quickly and accurately transporting food from the kitchen to customers' tables
Communication: Acting as the point of contact between the kitchen (Back of the House) and the dining area (Front of the House) staff
Customer Interaction: Checking in with customers to ensure their dining experience is satisfactory and addressing any additional requests
Cleanliness: Removing dirty dishes and utensils from tables and maintaining a clean dining environment
Safety & Presentation Standards: Ensuring food is served at the proper temperature and presentation in accordance with Hershey’s Chocolate World’s standards
Attention to Detail: Ensuring orders are delivered correctly and addressing any special requests, such as food allergies
Crafting Presentable Food Orders: Quickly and accurately crafting food orders from various food stands.
Responsible for cleaning workstations and equipment according to standard operating procedures and weekly/monthly schedules
Complete daily checklists; properly rotate, label, and store prepped food items; monitor hot and cold food holding temperatures; and other required food safety duties
Engage with guests by talking about and recommending Hershey’s inspired food and beverage items
Performs other related duties as assigned by the department Manager or manager-on-duty such as assist with cashiering when needed or stocking/restocking inventory