Food & Beverage Outlet | Comfort Stations Supervisor

Discovery Land Company•Nashville, TN

12d•$21 - $23•Onsite

About The Position

Troubadour Golf & Field Club is a premier Golf course community bringing outdoor activities, and neighbors together in a powerful and unique way. The Comfort Station Supervisor will be an integral part of the Food and beverage where quality and service are at the heart of everything we do. The Comfort Station Supervisor is responsible for the day-to-day supervision of the Comfort Station operations and staff. The individual will be working closely with the Comfort Station Manager to develop programming to bring the membership together and will represent the Food and Beverage team with honor and professionalism. Other responsibilities are but not be limited to: Inventory, product ordering, training and managing the staff, and maintaining the highest levels of quality and control possible Able to manage labor cost, beverage cost, and operating costs and kept in line with budgets Able to work independently and engage with members on all occasions particular club wide tournaments and celebrations Shares member feedback with the team at large to continuously improve Conduct inventory counts of all Comfort Station items Assist with execution and development of training Comfort Station Attendants to ensure all job expectations are understood Provide an exceptional level of service for all members and guests during comfort station experience Make sure all comfort stations are in compliance with all sanitation and safety regulations at all times Report any maintenance problems or safety issues promptly Proactive approach to communication with kitchen and outside vendors to ensure products are never unavailable Make sure daily set-up and break down is consistent and in line with SOP’s

Requirements

Minimum of 2-4 years in the guest services industry/Food and Beverage
1 year of previous management/supervisor experience
Work experience working in a high-end club, hotel or resort, with Forbes standards is preferred but not required
Active TABC, bartending and serving experience
Good judgment and decision making
Ability to work flexible hours and on the weekends.
Computer skills and working knowledge of all major software needed
Polished verbal and written communication, fluent in English
Excellent training skills, positively interacts with all team members and club members
Detail orientation and able to maintain a surgical clean work environment
Polished and professional appearance
Recruitment of staff, design effective schedules and coach performance
Customer service oriented with unquestioned hospitality skills
Ability to work a flexible schedule to include weekends and holidays as necessary
Ability to meet physical and mental requirements of the position which will include working indoors and outside
Must be able to push, pull and lift 50 lbs
Available to work weekends, evenings and/or holidays
Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions
This position requires physical labor such as bending, stooping, walking, and reaching
This position will require the ability to drive a golf cart
Personable, approachable, creative
Good judgment and decision-making skills
Always demonstrating a positive attitude
Anticipating guest needs and facilitating the small touches that enhance the guest experience
Self-motivated
Positive and upbeat
Ability to remain calm and focused

Nice To Haves

Work experience working in a high-end club, hotel or resort, with Forbes standards is preferred but not required
4-year college degree preferred, but combination of education and relevant position training and experience will be considered.

Responsibilities

Inventory
Product ordering
Training and managing the staff
Maintaining the highest levels of quality and control possible
Able to manage labor cost, beverage cost, and operating costs and kept in line with budgets
Able to work independently and engage with members on all occasions particular club wide tournaments and celebrations
Shares member feedback with the team at large to continuously improve
Conduct inventory counts of all Comfort Station items
Assist with execution and development of training Comfort Station Attendants to ensure all job expectations are understood
Provide an exceptional level of service for all members and guests during comfort station experience
Make sure all comfort stations are in compliance with all sanitation and safety regulations at all times
Report any maintenance problems or safety issues promptly
Proactive approach to communication with kitchen and outside vendors to ensure products are never unavailable
Make sure daily set-up and break down is consistent and in line with SOP’s