Courtyard by Marriott Sedona - Food & Beverage Manager
About The Position
The Food and Beverage Manager manages all food and beverage/kitchen activities of the hotel, inclusive of the Morning Breakfast Service, Evening Dinner and Bar Service, and View Deck Bar Service, along with coordinating with sales on all banquet events. We are looking to welcome in a high energy , service first leader that can help take our operation from good to great! The Courtyard Bistro offers a wide variety of American fare, along with multiple bar operations throughout the complex. The ideal candidate would have a conversational background in English and Spanish, though this is not required.
Requirements
- Certificate from college or technical school; or 1 year related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- knowledge of Word Processing software; Spreadsheet software and Internet software.
- Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Nice To Haves
- Bilingual English-Spanish is strongly preferred.
Responsibilities
- Manage the hotel food and beverage operation to ensure quality service and standards while delivering a positive guest experience.
- Ensure compliance with all federal, state and local regulations concerning health, safety or other requirements.
- Manage local food and beverage marketing programs for the hotel.
- Conduct proper food and beverage inventory procedures.
- Determine minimum and maximum stocks for all food, beverage, material and equipment.
- Ensure the security and proper storage of food and beverage products, inventory and equipment and replenish supplies in a timely and efficient manner while minimizing waste.
- Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
- Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed and properly stocked according to anticipated business volume.
- Notify engineering immediately of any maintenance and repair needs.
- Establish and achieve quality and guest satisfaction goals.
- Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
- Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members.
- Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
- Educate and train all team members in compliance with federal, state and local laws and safety regulations.
- Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment and is empowered to carry out job duties.
- Ensure all credit and financial transactions are handled in a secure manner.
- Serve as Manager on Duty at various times.
- Other duties as assigned by the General Manager or other Sunridge corporate officers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
