Food & Beverage Director - City Cruises - Philadelphia

Hornblower And Company • Philadelphia, PA

453d • $80,000 - $85,000

About The Position

The Food & Beverage Director at City Cruises in Philadelphia is responsible for managing the food and beverage team, ensuring high-quality service and customer satisfaction while maintaining profitability. This role involves overseeing recruitment, training, and development of staff, as well as executing the product management guidelines to deliver a seamless experience for guests. The director will work closely with the General Manager and other department heads to develop budgets, strategic plans, and coordinate local activities with national directives.

Requirements

• Minimum of five years' experience as a food & beverage leader in a high-volume environment.
• Bachelor's degree in a related discipline required.
• Experience in budgeting and forecasting is required.
• Extensive hands-on food and beverage knowledge and experience, including multiple outlets and P&L responsibilities.
• Ability to manage restaurant staff and direct management level staff effectively.
• Knowledge of responsible alcohol service requirements and health department sanitation codes.
• Proven success in cost and wage control.

Nice To Haves

• TIPS Trainer Certification/Trainer knowledge.
• Ability to communicate effectively in oral and written form.
• Experience with Microsoft Office applications, especially Word and Excel.

Responsibilities

• Manage the food & beverage team, both front and back-of-the-house.
• Oversee the execution of the product to ensure high levels of quality and customer satisfaction.
• Direct the efforts of the Food & Beverage team and coach Restaurant & Kitchen Managers.
• Identify training needs for Food & Beverage management team members and provide coaching.
• Establish department priorities based on long-term vision and execute against them.
• Develop Food & Beverage budgets in collaboration with the General Manager.
• Participate in the development of the city's strategic business plan.
• Maintain close liaison between the Food & Beverage Department and other departments.
• Recruit new Restaurant Managers and Kitchen Managers as needed.
• Provide ongoing performance feedback and coaching to Food & Beverage team members.
• Resolve guest problems utilizing strong customer service skills.
• Monitor and control costs associated with restaurant operations according to budget.
• Increase onboard revenue sources and develop programs to enhance revenues.

Benefits

• Competitive salary range of $80,000 - $85,000 annually.
• Opportunities for career growth and development within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees