FT/PT Food and Beverage Attendant (Swing Shift) - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

1d•$15•Onsite

About The Position

The Food & Beverage Attendant is responsible for delivering an exceptional guest experience by taking, preparing, and fulfilling food and beverage orders in accordance with outlet standards. This role supports daily service operations by maintaining cleanliness, complying with health and safety regulations, and providing prompt, friendly, and professional customer service to casino guests.

Requirements

Must be 19 years of age or older
High school diploma or equivalent education
Ability to provide excellent customer service in a fast-paced environment
Ability to interact with mobile devices and touchscreen technology
Demonstrated commitment to guest service excellence and ethical conduct

Nice To Haves

Previous server or food service experience
Prior customer service experience

Responsibilities

Provide prompt, efficient, and friendly service to all guests
Take food and beverage orders accurately and prepare items according to recipes and presentation standards
Review completed orders with guests to ensure accuracy and satisfaction
Maintain current knowledge of all menu items and make recommendations based on guest preferences
Learn and recognize guest preferences to enhance the overall experience
Comply with all cash-handling procedures and internal controls
Clean, organize, and maintain workstations in accordance with department standards and health code requirements
Maintain a neat, clean, and professional appearance at all times
Follow all department and company policies, procedures, and applicable regulations
Attend required meetings and training sessions
Provide outstanding service to both guests and fellow team members
Perform other duties as assigned