Food & Beverage Attendant | Pilina | Full-time

AccorHotel•Wailea-Makena, HI

2h•$23

About The Position

Provide inspired Food & Beverage to highlight the destination we represent is one of our passions. As a Food & Beverage Attendant in our lobby lounge, Pilina, you will be a hospitality ambassador that will connect our guests to the delectable cuisine and libations inspired by our diverse culture and island home. You will play a crucial role in supporting our servers and bartenders to ensure that we provide an impeccable dining experience for our guests. Your attention to detail, strong organizational skills, and passion for the guest experience will contribute to maintaining high standards of service.

Requirements

Must be able to speak, read, write and understand the English language.
Requires good communication skills, both verbal and written.
Must be able to read and write to facilitate the communication process.
Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally.
Must possess basic computational ability.
Must be able to multi-task and be detail-oriented in a fast paced, high volume environment.
Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments.
Must be able to work well with others.
Maintain a professional working environment and attitude.
High School diploma (or equivalent) and/or vocational training
Minimum of one year of food and beverage experience is required
TB Clearance required
Food Safety Certification or ServSafe Certification required

Nice To Haves

Previous experience in a high-volume, luxury hotel environment is an asset

Responsibilities

Responsible for providing Food & Beverage service within Fairmont & Leading Quality Assurance (LQA) standards. Areas of responsibility will include and are not limited to the following:
Adhere to daily checklist and duties assigned
Assist Food & Beverage Servers in all aspects of the dining experience to include but not limited to running food, table maintenance and beverage service
Clear and reset tables in a timely manner while adhering to sanitation guidelines and Fairmont Kea Lani procedures
Ensure the proper set up and break down of all side stations in the venue
Deliver food or drinks to the guest at the table according to LQA standards
Check service stations for necessary equipment and set up
Have full knowledge of all menu items, garnishes, contents and preparation methods for all food and beverage venues on property
Actively participate in monthly departmental sales promotions
Adhere to the State of Hawaii & State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standards
Organize time so all side work is completed according to shift demand
Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
Focus attention on guest needs, remaining calm and courteous at all times
Schedule: Due to the nature of the hospitality industry, employees are required to work varying schedules, including weekends and holidays, to accommodate the business and demands of the hotel.

Benefits

Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
401(k)
One complimentary duty meal for all employees that work more than 6 hours per shift
Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
Wellness Offerings
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

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