Adventureland Park - Food & Beverage Attendant (14/15yr old)

Herschend•Altoona, IA

20d•Onsite

About The Position

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. Are you passionate about quality fun and delicious food? Do you enjoy working in a fast-paced, team environment? If you are ready to contribute to a quality guest experience, the Food and Beverage department may be the place for you! As a Food & Beverage Attendant, you will have the opportunity to work in one of our many in-park Food and Beverage locations throughout the park. Working as a Food & Beverage Attendant is the perfect way to gain valuable customer service, food preparation, decision-making, and problem-solving skills. We are currently looking for a: Adventureland Park - Food & Beverage Attendant (14/15yr old)

Requirements

Must be at least 14 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Must have reliable transportation to and from your scheduled shift
Ability to comply with all uniform policies
Must possess safety-oriented mindset and understand the importance of complying with all state, and local food preparation and serving regulations
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to positively engage with guests to promote sales and customer satisfaction
Ability to follow direction, multi-task, and work as part of a team as well as independently
Ability to stand, walk, and remain on feet for majority of the workday
Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
Ability to withstand heat and humidity from the food preparation equipment
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
Ability to read, write, and speak fluent English

Nice To Haves

Spanish or other bilingual language skills are a plus.

Responsibilities

Greet guests in a fun and inviting manner!
Smile and communicate with coworkers and guests to ensure exceptional customer service
Assist guests by quickly and politely answering their questions
Prepare food following proper procedure and safety guidelines
Conduct POS transactions while ensuring all procedures are followed – including credit and refund transactions.
Ensure that all PCI and park guidelines are being followed for all financial transactions.
Replenish condiments, beverages, and food supplies while maintaining a clean work area.
Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor.
Assist in other areas of the park to ensure guest satisfaction, if needed
All other duties assigned by leadership